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splunkle
New Member
March 29, 2021
Solved

Adobe Excel Report Builder - Unable to login due to Page Not Found

I was using last week to successfully login to Adobe Excel Report Builder.
This morning all I get:

 

Is there any way to resolve this?

 

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amgupAccepted solution
Level 7
March 29, 2021

@splunkle @sarahchatts  There was an on-going issue with the Report Builder login which has been resolved now. Please try logging in the report builder. Also, please update the Report Builder to the latest version.

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4 replies

sarahchatts
March 29, 2021

@splunkle We are facing this issue also. I chatted with client care who confirmed there is 'some kind of issue' with accessing the login page, being worked on.

 
There was maintenance last night so it could be related. I can post back here if I get an update to my clientcare chat.

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splunkleAuthor
New Member
March 29, 2021
I had to go to a different laptop (personal) to run Adobe Analytics Excel Report Builder. Why it worked on my laptop and not on the corporate laptop, STRANGE.
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amgupAccepted solution
Level 7
March 29, 2021

@splunkle @sarahchatts  There was an on-going issue with the Report Builder login which has been resolved now. Please try logging in the report builder. Also, please update the Report Builder to the latest version.

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