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September 29, 2021
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Adobe Analytics workspace not loading

  • September 29, 2021
  • 1 reply
  • 1187 views

hi, 

My team mates are facing issue to load Adobe Analytics workspace, buffering is going on their page.

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Best answer by Andrew_Wathen_

If this is an ongoing issue you may want to look at browser extensions as possible cause as we've had issues with Chrome browser extensions interfering with the loading of analysis workspace in the past.

 

In particular, if you are using Decibel for journey recording/heatmaps we've had problems with the Decibel chrome extension preventing analysis workspace from loading.

1 reply

Andrew_Wathen_
Community Advisor
Andrew_Wathen_Community AdvisorAccepted solution
Community Advisor
September 30, 2021

If this is an ongoing issue you may want to look at browser extensions as possible cause as we've had issues with Chrome browser extensions interfering with the loading of analysis workspace in the past.

 

In particular, if you are using Decibel for journey recording/heatmaps we've had problems with the Decibel chrome extension preventing analysis workspace from loading.