Adobe Analytics works only when debugger is on | Community
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M
mhselby
August 24, 2022
Question

Adobe Analytics works only when debugger is on

  • August 24, 2022
  • 2 replies
  • 705 views

Wondering if anyone can help,

I have a weird set of circumstances with an Adobe Analytics / Data Collection set up.

Page Views can be tracked in the real-time report only when I use the chrome console (inspect).
It seems the mobile view of the website will track page views, but not desktop.
I can see the desktop is firing the tag, but not showing in Real Time Report
🚀 [Adobe Analytics] Clear variables.
 🚀 [Adobe Analytics] Set variables on the tracker.
 🚀 [Adobe Analytics] Applying the following properties on tracker: "{"pageName":"web:course:automate-windows-deployments-by-using-windows-autopilot"}".
 🚀 [Adobe Analytics] Firing page view beacon.
 🚀 [Adobe An

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2 replies

Alexis_Cazes_
Alexis_Cazes_
Level 10
August 24, 2022

Please provide URL where you have the issue and we can have a look. Not much to go on here for us to be able to help.

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
August 24, 2022

In your desktop browser's Network console, filter for "b/ss". Do you see any network requests with parameters and values that match your implementation?

Also, despite the absence of Real Time Reports data, do you see any data with the regular reports in Analysis Workspace?

M
mhselbyAuthor
August 28, 2022

Thank you for reaching out.
In the end I reworked my installation using the Web SDK method instead of App Measure... and am not facing the issues listed above.

Thank you

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