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jeff_bloomer
Community Advisor and User Group Leader
jeff_bloomerCommunity Advisor and User Group Leader
Community Advisor and User Group Leader
Jun 7, 2019 2:11 PM UTC
New

Adobe Analytics User Permissions - Admin Console Fail

Adobe,

The Admin Console is still HIGHLY labor intensive when you want to control permissions for Adobe Analytics.  Not only that, it's a BAD user experience.

First of all, I should not have to go to the Help documentation just to understand the sub-groupings of permissions you previously had in the group and user access management in the Adobe Analytics tool.

Even worse: On any of the Permissions edit screens - EVERY time you add or remove an item from either the Available Permission Items or Included Permission Items, the list jumps back to the top and also wipes out your search criteria.  You also can't select more than one permissions option at a time (REALLY?!?).  The Metrics and Dimensions permissions contain ~2,000 options alone, and you want me to either add/remove everything, or tediously scroll (or search) for every single change I need to make?

I was honestly hoping when we went through the user migration that this would be fixed shortly afterward, but I'm thinking Continuous Improvement has really missed the boat on this interface.  PLEASE, PLEASE, PLEASE, make this easier for us to administer.  I should NOT have to lose half a day of productivity just trying to create an Adobe Analytics Product Profile.

    6 replies

    Urs_Boller
    Community Advisor
    Urs_BollerCommunity Advisor
    Community Advisor
    Sep 26, 2019 11:46 AM UTC

    strongly agree with every point written above! I hope this gets an update very soon...

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    jantzen_b
    Adobe Employee
    jantzen_bAdobe Employee
    Adobe Employee
    Oct 27, 2020 9:38 PM UTC
    No text available
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    jeff_bloomer
    Community Advisor and User Group Leader
    jeff_bloomerCommunity Advisor and User Group LeaderAuthor
    Community Advisor and User Group Leader
    Dec 10, 2020 7:20 PM UTC

    @jantzen_b You can disregard my previous comments.  I saw there is now a COPY PERMISSIONS button.  🙂

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    jantzen_b
    Adobe Employee
    jantzen_bAdobe Employee
    Adobe Employee
    Dec 10, 2020 8:30 PM UTC

    Thanks for following up Jeff. The archived status was done through a bulk update by our product team. If we need to reopen this, please let me know.

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    DanielleFavreau
    Jun 3, 2021 4:05 PM UTC

    It's worse now, the new interface is not ADA accessible at all, if you don't know what all has been created - you can't even see it, you have to know what to search for, it's just a horrible user experience throughout the entire Analytics application.  And not at all inclusive or compliant.

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    Community Manager
    lakshaysCommunity Manager
    Community Manager
    Oct 5, 2022 7:04 PM UTC
    No text available
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