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barry_greenstei
Level 2
Oct 16, 2015 7:38 PM UTC
Solved

Adobe Ad Hoc - Unable to launch the application

I get this error when I try to launch Adobe Ad Hoc.  I've already uninstalled all the new versions of Java and re-installed the newest version, and restarted.  

 

Has anyone else come across this issue?  Please help.  

 

Thanks!

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JillsMatthewAccepted solution
Level 4
Oct 29, 2015 4:08 PM UTC

Did you try clearing your Java cache (https://www.java.com/en/download/help/plugin_cache.xml)

Are you using any proxy connections? Try from another computer/network too

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3 replies

barry_greensteiAuthor
Level 2
Oct 16, 2015 7:41 PM UTC

Barry Greenstein wrote...

I get this error when I try to launch Adobe Ad Hoc.  I've already uninstalled all the new versions of Java and re-installed the newest version, and restarted.  

 

Has anyone else come across this issue?  Please help.  

 

Thanks!

 

 

Picture of error is attached.  

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TanmayMathur
Adobe Employee
TanmayMathurAdobe Employee
Adobe Employee
Oct 28, 2015 9:53 PM UTC

Hey Barry,

Apologies for the delayed response.

Have you tried deleting the current .jnlp file and downloading the file again and running it?

TM

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JillsMatthewAccepted solution
Level 4
Oct 29, 2015 4:08 PM UTC

Did you try clearing your Java cache (https://www.java.com/en/download/help/plugin_cache.xml)

Are you using any proxy connections? Try from another computer/network too

Translate
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