Adding/Implementing experience cloud ID service | Community
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jayakrishnaap
jayakrishnaap
Level 2
August 16, 2018
Solved

Adding/Implementing experience cloud ID service

  • August 16, 2018
  • 4 replies
  • 3240 views

Hi Team,

We have understood that it is not possible to track using 3rd party cookie for Safari 11 Browser as per the apple ITP implementation through machine learning technology. Therefore, we were also told that it can be done through "experience cloud ID service ". Since one of our client wants to see the complete data for Safari 11 and up coming browser version of apple.Can some one help me how to add or implement "experience cloud ID service " under our tag management tool.  We are currently using Tealium IQ as our tag management tool. Please let me know for any other additional information.

Thank you,

Jay.

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    Best answer by PratheepArunRaj

    Dear Jay,

    Link will help you to implement via Visitor API JavaScript Library or DTM: How to make Adobe's new Marketing Cloud Visitor ID work with Dynamic Tag Manager and Adobe Analytics? - Valtech

    Guess you should download Visitor API JavaScript Library and implement as Custom Java Script within Tealium. Or if there is an extension/app within Tealium, you can try that. Sorry, I am not an expert in Tealium.

    Thank You!

    Arun

    4 replies

    PratheepArunRaj
    Community Advisor and Adobe Champion
    PratheepArunRajCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    August 17, 2018

    Dear Jayakrishna,

    What is expected here? To capture Visitor ID for Safari?

    If a browser didn't support third party cookie, we need to use a different method to populate Marketing Cloud ID i.e Visitor ID.

    If you can let us know the idea behind the screens, we can help you.

    Thank You

    Arun

    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
    jayakrishnaap
    jayakrishnaapAuthor
    Level 2
    August 18, 2018

    thanks much for your reply. We have to track the users who have visited through safari 11 browser since Apple has done ITP implementation for its safari 11 browser to block 3rd party cookies from September 2017. We are just wondering to track the same from any other way. Yes, we need to track the browser which doesn't support third party cookies. So, could you please help us to set up those Marketing Cloud ID through our Tealium IQ tag management. Please let me know for any other information.

    PratheepArunRaj
    Community Advisor and Adobe Champion
    PratheepArunRajCommunity Advisor and Adobe ChampionAccepted solution
    Community Advisor and Adobe Champion
    August 19, 2018

    Dear Jay,

    Link will help you to implement via Visitor API JavaScript Library or DTM: How to make Adobe's new Marketing Cloud Visitor ID work with Dynamic Tag Manager and Adobe Analytics? - Valtech

    Guess you should download Visitor API JavaScript Library and implement as Custom Java Script within Tealium. Or if there is an extension/app within Tealium, you can try that. Sorry, I am not an expert in Tealium.

    Thank You!

    Arun

    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
      jayakrishnaap
      jayakrishnaapAuthor
      Level 2
      August 20, 2018

      No problem, thanks for your time on this

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