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Level 2
Oct 2, 2023 1:56 PM UTC
Solved

Activity Map Issue Chrome Extension

Hi, Has anyone faced issues using Activity Map extension in Chrome recently? As soon as I sign in, the Activity map window is not loading. It is working as expected in Edge. I can observe the console errors in chrome.

I cleared the cache, cookies & reinstalled the extension but still facing the same issue.  Has anyone experienced this issue and know a solution?

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Jennifer_Dungan
Jennifer_DunganAccepted solution
Adobe Champion and Community Advisor
Oct 2, 2023 9:38 PM UTC

This looks like either a recent release of the extension broke something.. or a Chrome update doesn't like something in how the extension was coded...

 

Since I don't see any updates on the extension... I am guessing a new Chrome update broke something in the compatibility.

 

I would log a bug with Client Care, if this is related to a Chrome update, they likely have other users seeing the same issue...

 

I don't actually use the extension (I find it really slow), I only use the Activity Map data through Workspace... but that might not help you if you really need to use the extension....

 

2 replies

Jennifer_Dungan
Adobe Champion and Community Advisor
Jennifer_DunganAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
Oct 2, 2023 9:38 PM UTC

This looks like either a recent release of the extension broke something.. or a Chrome update doesn't like something in how the extension was coded...

 

Since I don't see any updates on the extension... I am guessing a new Chrome update broke something in the compatibility.

 

I would log a bug with Client Care, if this is related to a Chrome update, they likely have other users seeing the same issue...

 

I don't actually use the extension (I find it really slow), I only use the Activity Map data through Workspace... but that might not help you if you really need to use the extension....

 

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Ronny3
Level 2
Dec 12, 2023 10:57 AM UTC

Check out the workaround mentioned in Activity Map extension is not working - Adobe Experience League Community - 624694

It sure worked for me.

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