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Leonieva1
New Member
Jun 12, 2025 8:41 AM UTC
Solved

Access to Analytics Sandbox / demo account

Hi everyone,

I’m trying to set up a sandbox or demo account for Adobe Analytics via this link: https://business.adobe.com/resources/adobe-analytics-sandbox.html#roll-up-your-sleeves-and-explore-analysis-workspace

I’ve submitted the request form a few times, but I haven’t received any confirmation or follow-up email with access details. Has anyone else experienced this? Am I missing a step or doing something wrong?

Any help or advice would be greatly appreciated!

Thanks in advance 🙏

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    EricMatisoff
    EricMatisoffAccepted solution
    Adobe Employee
    Jun 13, 2025 1:04 PM UTC

    Hiya - you are all correct that using a personal email address should work just as well as using your business email. It's very possible that your access was given but Adobe Admin Console just ... wasn't in the mood for sending you an email to confirm your access. (Admin Console tends to occasionally get moody)

     

    If you'd like, I'm happy to check Admin Console to see if your original personal email address was in fact added to the system. Feel free to DM it to me and I'll check it quickly.

     

    Also - I have a ton of self-help tips to resolve these types of issues in my LinkedIn Learning video focused on Accessing the Adobe Analytics demo sandbox data:

    https://www.linkedin.com/learning/adobe-analytics-essential-training/accessing-your-adobe-analytics-demo-data-24672501?resume=false&u=0 

     

    Enjoy your newly found demo data access!

    View in thread

    8 replies

    Isha Gupta
    Adobe Champion, Community Advisor, UG Leader
    Isha GuptaAdobe Champion, Community Advisor, UG Leader
    Adobe Champion, Community Advisor, UG Leader
    Jun 12, 2025 9:19 AM UTC

    Hey @leonieva1 ,

     

    Are you using business email or your personal Email to sign up? Also, can you please confirm you have ruled out Junk mail?

     

    Best,

    Isha

    Translate
    Leonieva1Author
    New Member
    Jun 12, 2025 9:35 AM UTC

    Hi Isha, 

     

    Thank you for the quick reply. I'm using my personal email to sign up. And indeed, there are no emails in my Junk mailbox as well. 

     

    Thanks again!

    Best,

    Leonie

    Translate
    Isha Gupta
    Adobe Champion, Community Advisor, UG Leader
    Isha GuptaAdobe Champion, Community Advisor, UG Leader
    Adobe Champion, Community Advisor, UG Leader
    Jun 12, 2025 9:58 AM UTC

    Can you please try using Business email instead? Form specifically says Business email.

     

     

    Best,

    Isha

     

    Translate
    EricMatisoff
    Adobe Employee
    EricMatisoffAdobe EmployeeAccepted solution
    Adobe Employee
    Jun 13, 2025 1:04 PM UTC

    Hiya - you are all correct that using a personal email address should work just as well as using your business email. It's very possible that your access was given but Adobe Admin Console just ... wasn't in the mood for sending you an email to confirm your access. (Admin Console tends to occasionally get moody)

     

    If you'd like, I'm happy to check Admin Console to see if your original personal email address was in fact added to the system. Feel free to DM it to me and I'll check it quickly.

     

    Also - I have a ton of self-help tips to resolve these types of issues in my LinkedIn Learning video focused on Accessing the Adobe Analytics demo sandbox data:

    https://www.linkedin.com/learning/adobe-analytics-essential-training/accessing-your-adobe-analytics-demo-data-24672501?resume=false&u=0 

     

    Enjoy your newly found demo data access!

    Translate
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