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kristy_sullivan
kristy_sullivan
May 31, 2016 6:32 PM UTC
Solved

Ability to record analytics behind firewall?

My company has an internal site under a firewall that we would like to track via Adobe Analytics. Will the product work as expected behind a firewall? Is there any other settings or configurations we need in order to achieve this?

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TanmayMathur
TanmayMathurAccepted solution
Adobe Employee
Jun 1, 2016 6:22 AM UTC

Hi Kristy,

Thanks for reaching out to the community!

Adobe Analytics can definitely work behind a firewall but you would have to work with your IT department to allow the range of IP addresses corresponding to the Adobe Data collection servers. You will find that list here - https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

Let me know if this helps. Thanks!

Tanmay

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1 reply

TanmayMathur
Adobe Employee
TanmayMathurAdobe EmployeeAccepted solution
Adobe Employee
Jun 1, 2016 6:22 AM UTC

Hi Kristy,

Thanks for reaching out to the community!

Adobe Analytics can definitely work behind a firewall but you would have to work with your IT department to allow the range of IP addresses corresponding to the Adobe Data collection servers. You will find that list here - https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/adobe-ip-addresses.html

Let me know if this helps. Thanks!

Tanmay

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