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Leyla-1
Level 2
August 8, 2025
Solved

AA/CJA Next or Previous Item panel

  • August 8, 2025
  • 2 replies
  • 664 views

Hey team,

 

Is anyone else experiencing issues with the Next or Previous Item panel in AA and CJA? We’re able to drag and drop the panel and select dimensions and dimension items as usual, but when we try to build the panel, we receive an error message. This issue seems to be occurring across multiple users on our end. 

 

I couldn't find any notes about it. Any insights would be appreciated.

 

Thanks!

 

 

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    Best answer by MandyGeorge

    I don't typically use this panel, but I did just try it now to see, and I'm also getting the same error you are. 

    So chances are that there is some type of bug. The best thing to do would be to reach out to Adobe customer support (If you don't have access to do that, reach out to one of your admins who can put in a ticket). Make sure you include the steps you did to reproduce the error. 

    2 replies

    MandyGeorge
    Community Advisor and Adobe Champion
    MandyGeorgeCommunity Advisor and Adobe ChampionAccepted solution
    Community Advisor and Adobe Champion
    August 8, 2025

    I don't typically use this panel, but I did just try it now to see, and I'm also getting the same error you are. 

    So chances are that there is some type of bug. The best thing to do would be to reach out to Adobe customer support (If you don't have access to do that, reach out to one of your admins who can put in a ticket). Make sure you include the steps you did to reproduce the error. 

      L
      Leyla-1Author
      Level 2
      August 8, 2025

      Thanks for checking, @mandygeorge !

      At least we are not the only ones then:) We'll raise a care ticket. 

       

      Thank you!

        bjoern__koth
        Community Advisor and Adobe Champion
        bjoern__kothCommunity Advisor and Adobe Champion
        Community Advisor and Adobe Champion
        August 10, 2025

        I saw it this week, too. Let us know what support says, please.

        Cheers from Switzerland!
          L
          Leyla-1Author
          Level 2
          August 11, 2025

          Hello there @bjoern__koth , they mentioned that this is likely a bug and that this will reviewed by the engineering team. I'll post here once i have more updates. Thanks!

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            Leyla-1Author
            Level 2
            August 14, 2025

            Hi @bjoern__koth and @mandygeorge ,

             

            Just a quick update.We should see a note referenced in the Adobe Analytics release notes once the issue is officially resolved. While nothing has been posted yet, I checked today and can confirm the panel is now working in both AA and CJA on our end.

             

            Thanks!

             

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