A way to distinguish visitors based on first time visit and repeat visit? | Community
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Level 3
August 15, 2022
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A way to distinguish visitors based on first time visit and repeat visit?

  • August 15, 2022
  • 2 replies
  • 4831 views

As the title states, is there a way for me to see who is visiting my page/site for the first time, as opposed to their second, third, twentieth etc time?

 

I am aware that technically a new visitor id is generated for the same person if:

1) they use a different browser/device/incognito or

2) clear their cache/cookies

 

and that is fine

 

Thanks for any help!

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Best answer by Kishore_Reddy

Hey @asdf12341z 

"New Visitor" and "Returning Visitor" segments are already available in Adobe Analytics Workspace to filter the data based on first time visitor and repeat visitor (second time, third time visitor and so on).

In case you want a specific number, like nth time visitor (among all repeat visitors). Then you can create a segment with "Visit Number" dimension.

For instance, 5th time visitor can created with segment logic: visit number = 5. In case you want visitors with 5 or more visits, then try: Visit number greater than or equals to 5.

 

Hope this helps!

2 replies

Kishore_Reddy
Community Advisor
Kishore_ReddyCommunity AdvisorAccepted solution
Community Advisor
August 15, 2022

Hey @asdf12341z 

"New Visitor" and "Returning Visitor" segments are already available in Adobe Analytics Workspace to filter the data based on first time visitor and repeat visitor (second time, third time visitor and so on).

In case you want a specific number, like nth time visitor (among all repeat visitors). Then you can create a segment with "Visit Number" dimension.

For instance, 5th time visitor can created with segment logic: visit number = 5. In case you want visitors with 5 or more visits, then try: Visit number greater than or equals to 5.

 

Hope this helps!

Level 3
August 16, 2022

Thank you for that!

Kishore_Reddy
Community Advisor
Community Advisor
August 16, 2022

Glad that it was helpful. Can you mark my answer as correct? 

Please feel free to post any follow up questions on this thread, I will be happy to assist. Thanks.

April 19, 2023

Is it correct to use the Repeat Visitors filter on Visits? And if so, wouldn't this be telling us the number of repeat visits and not the repeat visitors/users?