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March 31, 2026
Question

Charging fee

  • March 31, 2026
  • 0 replies
  • 6 views

Dear Adobe,

 

Yesterday (March 30 st) I have already successfully canceled your Product, which is supposed to be free of charge as you declared. Today (March 31st) I have been charged twice for Monthly Adobe Acrobat Pro fee and ounces more for AI Assistant pro services.

 

On my Adobe account at section about billings is written that I have only one invoice for monthly fee 8,39& procured on March 31 st and that`s it

 

So my question is why have you doubled the amount that is supposed to be charged and plus additional fee for AI Assistant usage fee 35,99&?

 

If you are serious Company you should return me my money back

 

Best regards