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Workfront Stuck on "Generating Proof"

Forum|Forum|2 years ago
April 5, 2024
4 replies
1263 views

Is anyone else having issues with Workfront getting stuck on "generating proof"?

My proof will upload but it will stay stuck on "generating proof" and never show up, the wheel will keep spinning. I've tried the "upload document" workaround and that won't work either, it will get stuck with I try to convert it to proof.

Workfront

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Best answer by KellieGardner

It might be tied to the outage reported with proofing. https://status.adobe.com/

KellieGardner

Accepted solution

Adobe Champion and Community Advisor

It might be tied to the outage reported with proofing. https://status.adobe.com/

J

JessicaMa13Author

Ah, thank you. Do you know how long it will be down for by any chance?

KellieGardner

Adobe Champion and Community Advisor

unfortunately, I don't know. I'm just an end user waiting for an update. You can subscribe to issue on the status page and it will update you when it's resolved.

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