since ‎01-06-2017
‎30-10-2020
Rachit_Sachdev
Employee
Re: Basics of the DEMDEX Cookie - questions related to co...
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Audience Manager
You can reach out to Audience manager support team to troubleshoot your use case in case the Id sync's are not firing on your website.

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Re: Basics of the DEMDEX Cookie - questions related to co...
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Audience Manager
Hi Marc, There are no pre-requisites for the demdex cookie to be set on the browser. The 3rd party Id sync happens because of settings done internally by Adobe audience manager per account.Also the visitor does not need to visit the 3rd party's website to get this done.Best,Rachit

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Re: Basics of the DEMDEX Cookie - questions related to co...
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Audience Manager
Hi Marc,The partner id sync happens on the 1st visit itself. The following steps describe how ID matching works when a partner initiates this process:Identify user: A new visitor arrives on a web property that's tagged with the partner's media, ads, or data collection code.Send User ID: Partner's code loads the Audience Manager ID Sync URL, attaches the partner user ID, and makes a call to Audience Manager ID Sync URL.Synchronize IDs: Audience Manager receives the call and matches the user ID to...

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Re: People service - Audience Library - TTL of audiences
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Experience Cloud Audiences
Hi Marcin,Audience library created audiences get collected in Audience manager as well with the rules created as Traits.These Traits have by default TTL of 120 days.You can change the TTL of the trait in AAM for the account.Best,Rachit Sachdev

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Re: Audience Manager Integration with Instagram
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Audience Manager
Hi swetak25728373​Audience manager currently does not have integration with Instagram.You can check the list of Partners in the link: XC Partners which are currently integrated with AAM.Best,Rachit sachdev

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Re: Sharing AAM audience to DBM
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Audience Manager
Hi jfuma​The issue looks specific to the Account/destination settings in AAM for your client. Please make sure that the Advertiser id has been shared correctly with the AAM team while creating the S2S destination.I would recommend you to raise a ticket with the AAM support team by writing a mail to: customercare@adobe.comThis will need more investigation from destination from the support end.Best,Rachit Sachdev

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Re: Not all traits referenced - Experience cloud segment
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Experience Cloud
Hi Vinodh, This is an intermittent issue due to the current design of the Audience library UI. There are Asynchronous calls happening backend with "Create_Trait" and "Fetch_segment_size" requests in any random order. Fix for now is to keep trying to add filter one by one, add next filter only when you don't see the "failed to fetch_segment_size" error upon adding a filter to the audience. If it gives you the "failed to fetch_segment_size" error, try again. Keep on adding filters one by one, till...

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Re: Access to Customer Attributes from Launch
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Experience Platform Launch
Hi Elias,Chris,Customer attributes is a separate tool/people's tool available in the Experience cloud only. Regards,Rachit

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Re: People Core Services: Customer Attribute Deletion of Records
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Experience Cloud Audiences
Hi Ram,Customer attribute data once uploaded cannot be deleted unless the data source is deleted otherwise.You can modify the schema by uploading a new file with the changed schema but the profile/customer id's once uploaded cannot be deleted.Looking at your questions:Question 1 : How to delete a particular record from data source ?-- This is not possible. Customer attribute file upload either merges or updates the given record. But delete is not possible.Question 2 : How to flush/erase all reco...

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Re: Audiences shared to Marketing cloud Limit
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Experience Cloud Audiences
Hi nicolar24422643​You can check the number of segments shared to Marketing cloud by viewing the People core services- Audience library in Experience cloud.Audience library lists you down all the audiences created in Experience cloud/Audience manager/shared from Analytics.

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Re: List of Trait Expression queries
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Audience Manager
Hi Vijay,When you create Trait Builder rules, it is important to preface the key variable with a recommended prefix. These prefixes identify the type of data passed in and help avoid namespace conflicts within Audience Manager. Generally, you can give a variable any name, but data for a rule will not process if the key variable name does not match the variable name in an event call.As mentioned by you, c_events,c_evar,c_prop are customer specific data.For using Platform related variables use the...

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Re: Segment Limit in Analytics?
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Rachit_Sachdev

Employee

Rachit_Sachdev
- Adobe Experience Cloud Audiences
Hi Hiro,There is no limit to creating segments in Analytics. However, you must limit the number of Audiences shared to Marketing cloud(segments published to Marketing cloud) to 20 to avoid additional processing delays.

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