since ‎30-05-2017
‎10-12-2019
refergusonclt
Level 2
User Migration to Experience Cloud - Single Email Use by Multiple People
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refergusonclt

refergusonclt
- Adobe Analytics
As I am migrating my users to the Experience Cloud, I am having trouble determining the best way to address the following situation:In our current (legacy) user setup, there are multiple people who are setup under the same username and email. Both the username and email have admin access rights.As I migrate to the experience cloud, everyone will use their own email to sign-in (and accordingly their own password). I need to be able to transfer the "Assets" for the old email address (currently bei...

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Creating Hourly Alert when Revenue = 0
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refergusonclt

refergusonclt
- Adobe Analytics
How do I create an alert with the following requirements:Revenue = 0Alert checks hourlyAlert only checks on Weekdays (not Saturdays and Sundays)When I choose the Revenue metric, there are 4 choices:anomaly exceedsis above or equalsis below or equalschanges by %For anomaly exceeds, I can choose between 5 threshold options:90% threshold95% threshold99% threshold99.75% threshold99.99% thresholdThanks!

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Renaming Traffic & Conversion Variables
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refergusonclt

refergusonclt
- Adobe Analytics
I want to rename some of my Traffic and Conversion Variables to include the variable ID:Current State: prop57 = "External Type"Renamed: prop57 = "External Type (c57)"Current State: eVar25 = "External Type"Renamed: eVar25 = "External Type (v25)"Will renaming these effect my reporting in any way whatsoever?

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Re: Ad Hoc Analysis to FTP
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refergusonclt

refergusonclt
- Adobe Analytics
A couple of things to try:When sending to FTP via Ad Hoc...Try using the full FTP address: ftp://ftpsite.site.comTry leaving the port number emptyFor SFTP (Secure File Transfer Protocol), all the information you need is here: Secure File Transfer Protocol When sending to SFTP via Ad Hoc/Data Warehouse, you will have to have the authorized_keys file in the ...Per Adobe's instructions found here (https://marketing.adobe.com/resources/help/en_US/whitepapers/ftp/ftp_sftp_dw.html) you need to obtain ...

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Re: Do Global Updates to Marketing Channel Processing Rules Populate to Roll-up Report Suites?
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refergusonclt

refergusonclt
- Adobe Analytics
I was able to answer this question on my own.See Adobe Analytics Documentation for Marketing Channels: Apply template report suite settings to multiple report suitesHelpful Hints:Marketing Channel Manager configurations must be updated first. Take your Global Report Suite (or the report suite you want to use as the template), and select all the report suites you want to apply your template to for Marketing Channel Names. Once your Marketing Channel Names are mapped across all your Report Suites,...

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Do Global Updates to Marketing Channel Processing Rules Populate to Roll-up Report Suites?
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refergusonclt

refergusonclt
- Adobe Analytics
Question: Do Global Updates to Marketing Channel Processing Rules populate to roll-up report suites?Scenario: I have 19 report suites that roll-up to a Global Report Suite. When I make changes to our marketing channel processing rules, I make these changes in the Global Report Suite. I recently made a change at the global level that involved me adding a new channel, then assigning to existing channels to this new channel. The rules weren't changed, we just wanted to roll the two existing rules i...

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Re: Incompatible Report Suite for Device Co-op
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refergusonclt

refergusonclt
- Adobe Analytics
I'm not using a new report suite. I'm using the report suite that already acts as a "Global" roll-up to all the other report suites. Again, my company is already setup for the Device Co-op but do we need to create a brand new report suite for the People Metric?

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Incompatible Report Suite for Device Co-op
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refergusonclt

refergusonclt
- Adobe Analytics
After a rather lengthy review process, our Adobe account team informed us that Device Co-op data was live and we should begin seeing data via the People Metric within a few days. That was almost 12 days ago.I have been checking daily to see if the People metric is working but keep receiving the following error message:Incompatible Report SuiteThis report suite does not have all the dimensions/metrics enabled that are needed to display this project. Please change the report suite or enable the re...

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Re: Introduce Yourself!
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refergusonclt

refergusonclt
- Adobe Analytics
Hi everyone! My name is Rob Ferguson and I currently work as a Business Intelligence Specialist for the largest publisher of metropolitan business newsweeklies in the United States. I have over 14 years of experience with web analytics and over 10 years with Adobe Analytics. At the Enterprise level, I was first trained on Adobe Insight, Omniture SiteCatalyst and eventually the entire Adobe Analytics suite of products as well as Adobe Target. I’m currently working towards my Adobe Analytics Digit...

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Re: Session Refresh as Last Touch Channel Issue
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refergusonclt

refergusonclt
- Adobe Analytics
Thanks Løjmann!Regarding setting visitor ID...We only set the visitor id (and marketing cloud id) on the insertion API...and even then we use the ID's provided/passed through from the javascript visitor API...so it should be consistent with the rest of the site. And the rest of the site uses the marketing cloud id/visitor API.Does that answer your question?

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Re: Session Refresh as Last Touch Channel Issue
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refergusonclt

refergusonclt
- Adobe Analytics
Thanks Løjmann!We currently have 21 Marketing Channel processing rules with "Session Refresh" as the 19th rule on the list:Paid SearchPaid SearchNatural SearchNatural SearchMarketing EmailEditorial EmailEditorial EmailMarketing House AdPaid Social MediaMobile ShareManaged Social MediaSyndication PartnersSyndication PartnersRSSOther CampaignsInstant ArticlesOrganic Social MediaOrganic EmailSession RefreshDirectReferring DomainsI have attached a screenshot of the Marketing Channel Processing Rule ...

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Session Refresh as Last Touch Channel Issue
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refergusonclt

refergusonclt
- Adobe Analytics
Question: Why is Session Refresh referenced so often as the source (Last Touch Channel) for Site Registrations and/or visits? I have Marketing Channels (Last Touch Channel) setup but I'm seeing quite a lot of visits and user registrations for the “Session Refresh” marketing channel. I don't understand why this (Last Touch = session refresh, visit based) gives me this information as these visits should go to the different buckets. I have read Adobe's blog post: https://blogs.adobe.com/digitalmark...

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Re: Calendar Events & Analysis Workspace
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refergusonclt

refergusonclt
- Adobe Analytics
@jasonedds - Excellent comments. To have Calendar events displayed "contextually" would be amazing. Recently, my company (news/publishing) implemented Moltin ecommerce and within the first 30 minutes it was live, we realized it was passing product price as if it were in cents and without decimal points. Resultantly, two subscription purchases were processed for $240 and $110. In Adobe, the purchases were recorded as $24,000 and $11,000 respectively. Lon story short, the error was fixed quickly b...

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Re: Introduce Yourself!
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refergusonclt

refergusonclt
- Adobe Analytics
I am Robert, currently working as a Business Intelligence Specialist for the largest publisher of metropolitan business newsweeklies in the United States, with 43 business publications across the country reaching more than 3.6 million readers each week. I have over 14 years of experience with web analytics and over 10 years with Adobe Analytics. I was first trained on Adobe Insight and so forth and so on. I live in Charlotte, NC, with my wife and two kids. I embrace tangents, formatting, office ...

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