Hello,I'm trying to implement Adobe Heartbeat with the Brightcove Media
player for video tracking. I'm having some difficulty sifting through
the documentation on how to properly implement this player. Brightcove
has an implementation guide that seems fairly straight-forward and found
on GitHub (https://github.com/BrightcoveOS/videojs-omniture). Adobe also
provides documentation that explains a different process and seems more
complicated. My question is, do both options work -- is there an
Hello,Is there any issue updating the jscript code version in Dynamic
Tag Manager -- how will this impact my suite? For example, going from
v1.5 to v1.5.2...I have the same question for the Marketing Cloud ID
service -- is there anything to be aware of before upgrading to v1.5.3
from a previous version? Additionally, does the Marketing Cloud ID
service version need to be in sync with the jscript version I'm
Hi all, I'm working on a project where we will be launching many
micro-sites and sending all their information to one reporting suite.
The page naming structure is set so traffic from each site is distinct,
unique and easily identifiable, for example:Unique Site A: Home
PageUnique Site B: Home Page My plan was to create segments based on
page name so I can view each website independently from one another.
However, will this approach work when I'm looking at data like Time
Spent on Site, Page Dep...
Hi Adam,I'm having trouble following the steps in the blog post and
hoping you can help. I'm using DTM and don't quite grasp how to treat a
file download as a page name or make the system recognize a file
download is taking place. Below, I've outlined the approach I've taken
-- however, I may be completely off-target.In DTM, I created a "click"
event based rule for paths that contain a file extension (doc, docx,
pdf, ppt, etc). When this event fires I associate a success event and
eVar. My issue...
Hello,I'm having a problem in Site Catalyst where the Exit Links report
is simplifying URL addresses. For example, if available Exit Links
included:Site Catalyst is only reporting it as www.cnn.com.How can I get
the entire URL address to be recorded? Also, how do I record Exit Links
Hello, I'm having an issue where page names are reporting to Site
Catalyst in several different formats. For
Any ideas what's happening?
In Report Builder I'm trying to run a report for the last 3 months,
monthly granularity, of total File Downloads on the site. However, I
can't figure out how to get a Total count for all files aggregated vs. a
count of Top 10, specific files, etc.I'm sure there's an easy answer I'm
overlooking, can someone help point it out?Thanks
Hello,I've noticed that random telephone numbers are appearing on my
Exit Links report and not quite sure how this information is being
recorded. Some of the numbers are "Contact Us" information found on the
website...but others have no relation. Is it possible that someone dials
a number or receives a call when viewing the website and then is
directed away, and recorded as an exit? Does anyone know how and when
Site Catalyst records these random phone numbers? Thanks.