Hello,I'm trying to implement Adobe Heartbeat with the Brightcove Media player for video tracking. I'm having some difficulty sifting through the documentation on how to properly implement this player. Brightcove has an implementation guide that seems fairly straight-forward and found on GitHub (htt...

Hello,How do you customize the Time Spent per Visit report to categorize visits in different time ranges?Thanks,David

Hello,Is there any issue updating the jscript code version in Dynamic Tag Manager -- how will this impact my suite? For example, going from v1.5 to v1.5.2...I have the same question for the Marketing Cloud ID service -- is there anything to be aware of before upgrading to v1.5.3 from a previous vers...

Hi all, I'm working on a project where we will be launching many micro-sites and sending all their information to one reporting suite. The page naming structure is set so traffic from each site is distinct, unique and easily identifiable, for example:Unique Site A: Home PageUnique Site B: Home Page ...

Hi Adam,I'm having trouble following the steps in the blog post and hoping you can help. I'm using DTM and don't quite grasp how to treat a file download as a page name or make the system recognize a file download is taking place. Below, I've outlined the approach I've taken -- however, I may be com...

Hello,I'm having a problem in Site Catalyst where the Exit Links report is simplifying URL addresses. For example, if available Exit Links included:Site Catalyst is only reporting it as www.cnn.com.How can I get the entire URL address to be recorded? Also, how do I record Exit Links in DTM?Thanks!

Hello, I'm having an issue where page names are reporting to Site Catalyst in several different formats. For example:example.com/folder/fakewebpageexample.com/folder/%20fakewebpageexample.com/folder/fake+web+pageexample.com/folder/fake_web_pageexample.com/folder/%20fake%20web%20page  Any ideas what'...

In Report Builder I'm trying to run a report for the last 3 months, monthly granularity, of total File Downloads on the site. However, I can't figure out how to get a Total count for all files aggregated vs. a count of Top 10, specific files, etc.I'm sure there's an easy answer I'm overlooking, can ...

Hello,I've noticed that random telephone numbers are appearing on my Exit Links report and not quite sure how this information is being recorded. Some of the numbers are "Contact Us" information found on the website...but others have no relation. Is it possible that someone dials a number or receive...