since ‎28-02-2014
‎10-12-2019
RichinZ
Level 2
Safari not displaying articles properly
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
When I load the content in a Safari browser (11.0.2) it doesn't appear correctly (none of the styles are loading). Anyone else having these same problems? Loading the same content in Chrome looks like this:

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Re: Unpublished articles appearing in search results
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
Thanks. I'll give them a call.

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Re: Unpublished articles appearing in search results
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I'd rather not have to fix this every time I unpublish a piece of content. Is there a way to purge JCR? (I don't even know technically if that is possible since I don't understand what JCR is)

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Re: Are apps created in AEMM 32 or 64 bit?
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I've been running our AEM mobile app on iOS 11 since it was released and it works great. So yes, it's 64-bit.

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Unpublished articles appearing in search results
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I've got several articles that have been unpublished in AEM mobile that are still showing up in search results. When the user clicks on them they simply state "content not found". Any clues how to purge this out of the system?

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Re: iOS App Binary Rejected -- App failed to launch on iPad w/ iOS 9.2.1
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I submitted another version a month or two after this build and got it approved. So they’re definitely inconsistent.

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Trouble Creating Notification
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I'm trying to create a notification for iOS devices and keep getting an error about syntax. Here it is:

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865

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Re: iOS App Binary Rejected -- App failed to launch on iPad w/ iOS 9.2.1
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
It works fine on my iPhone 7+ but I'm not on a IPv6 network.

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Re: iOS App Binary Rejected -- App failed to launch on iPad w/ iOS 9.2.1
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I got this today: None of my certs have expired. I was trying to update my app to the latest build that was released last week.

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936

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Re: Issues with dynamic banners
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I have rebuilt the apps. I rebuilt them today. The video is 10MB and yes it's on the same wifi connection as the iOS.I noticed that you're right about the play button not appearing until the video is loaded. I've tried formatting the card to display an image until it loads the video but that's not working all the way either. I'm sure I'm just doing something wrong.I'll work on troubleshooting in the console. Thanks! Any ideas for Windows?

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Re: Issues with dynamic banners
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I've been working on this for the last few days now and I've made a little progress. Dynamic banners still behave irregularly on a Samsung Galaxy Note 3 tablet. They'll sometimes partially load and when it's a video in the banner, it will load but it won't play full screen. If I press the 'make full screen' button it goes black (audio still present) and then when I press the back arrow the app crashes. This happens every time.On Windows the dynamic banners aren't working at all. Nothing loads an...

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Issues with dynamic banners
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
Are there any known issues with dynamic banners on Android and Windows? I'm working on adding some that feature video content. Right now they work perfect on iOS but are completely broken (no content appears) on Android and Windows. I'm just curious if this is something that is already known or if I'm doing something wrong. Thanks.

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Adding Filters in Apps
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
Is there a way to add custom filters in the app? I have a catalog of information that could be categorized many different ways but it'd be nice for users to be able to filter based on their own particular criteria. Any suggestions? Thanks.

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740

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Re: Sign In on Web Viewer
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
Yes it's the same. I actually haven't tried it on a computer outside of my work network. I'll give that a shot and get back to you.

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Re: Sign In on Web Viewer
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
Any ideas what might be going on with this? I still can't login to Windows or the Web Viewer but it works fine in iOS and Android.

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950

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Re: Banner Resolution
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
Looks like this has been resolved in a recent update.

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Re: Sign In on Web Viewer
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
This is the message I get on the Web Viewer:I also rechecked iOS, Android and Windows. iOS and Android worked fine, but now Windows isn't working (to be honest, I'm questioning whether I ever checked before now). Here is the message I get on the Windows App:I've checked the Web Viewer in Safari and Chrome.

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Sign In on Web Viewer
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I've got entitlement running on the my apps in the Windows, iOS, and Android stores just fine but for some reason the sign-in doesn't work on the web viewer. Any ideas why? I can send dummy account info if you need.

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Banner Resolution
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I was looking at the web view version of my app yesterday and noticed that banners are being rendered at a very low resolution. Maybe this is how it's always been, but I feel like I would have noticed it before now. Is there something that I need to change to fix this? They look terrible.Here is the link to my app:Web Viewer

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Banners in Web Viewer
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RichinZ

RichinZ
- Adobe Experience Manager
The banners in my Web Viewer are looking terrible. I'm almost positive that I would have noticed this before but maybe not? Have they always looked this terrible on the web viewer?https://viewer.aemmobile.adobe.com/index.html#project/5ca54145-0790-4361-b19d-ff3abcefda99/view/topLevelTabletContent/view/Home;openTo=browsePage

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926

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Re: 2016.7 iOS bugs
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I've now tested it on an iPad Pro running 9.3.2 and it's also working just fine. So, for now it's limited to the 9.3.3 developer beta.

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Re: 2016.7 iOS bugs
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
Here is a little update on the issue. I just installed the app on an iPad Pro running iOS 9.3.1 and it isn't having problems. I've also tested it on Android and Windows with no issues.

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2016.7 iOS bugs
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I'm getting some bugs after building my app in iOS version 2016.7The overlays in articles that were built in InDesign aren't responding to touch interaction. Specifically I've got multi-state objects that don't respond to any touch interactions. This is happening on every article I've built in InDesign.I've also got problems with some HTML articles where once the article loads, the top navigation (app level) bar will not appear when the screen is tapped. This isn't consistent, however, and is on...

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Re: InDesign crashing when exporting DPS article
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
Here is my crash log:  http://pastebin.com/99jZt3G7

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983

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InDesign crashing when exporting DPS article
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
InDesign 2015.2 keeps crashing every time I try to export an .indd document as a DPS article.I'm running OS X 10.11.1.

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Re: Crashing
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I just rebuilt it to 2015.7 and it's working a lot better. Thanks for your help.

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Re: Crashing
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I rebuilt it yesterday after the release but I just checked my settings and it's listed as 2015.5. So obviously I did something wrong. I'll rebuild it and check my articles again. ‌

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845

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Crashing
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I'm having an issue with the app crashing when swiping between articles horizontally. It's almost like the app can't keep up with me and gets overwhelmed. Has anyone else experienced similar issues? My articles are in HTML, is there something I'm doing wrong with the HTML format that is killing the system? I'm running iOS 9 on an iPad 4 with the app built in the latest version (what was released today 11/24/15).

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How to disable nav bar in an article
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
I've got a image slider in an HTML article that can go full screen. The button to exit full screen, however, is at the top of the viewport and gets hidden by the nav bar when the user taps the screen. Is there a way to disable the nav bar for an HTML article? I attended MAX and remember them mentioning a HTML Gesture API but I'm not sure how this works.

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Re: Trouble updating preflights in Windows App
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RichinZ

RichinZ
- Adobe Experience Manager Mobile
‌‌I've updated the content. Then I hit preflight and the update content notice appears on iOS and Windows, but the Windows content doesn't change (iOS updates both on phone and iPad).

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