I was able to solve this problem.I reported the solution at the following link. https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-cloud-saml-configuration-not-working-in-preview-tier/m-p/766138/highlight/true#M186507 Thank you for your help.Saito

I was able to solve this problem.I reported the solution in the latest comment. Thank you for your help.Saito

The issue with this ticket has been resolved.The root of the problem is that the IdP certificate installed on Author cannot be replicated to the Preview environment.The guidance for setting up SAML describes the procedure for replicating with Package Manager, but this method only replicates to the P...

Hi @Uppari_Ramesh  The certificate should be correct if you reinstall it.The error log currently occurring is as follows: 18.07.2025 06:38:59.656 [cm-pxxxx-exxxx-prev-aem-publish-xxxx-jwxwg] *WARN* [qtp1288958285-68] org.apache.sling.auth.core.AuthUtil isRedirectValid: Redirect target must not be em...

Report on the current situationI deployed the .p12 file under /etc/truststore to the Preview Tier using the pipeline, but got a different error. (The infinite loop does not occur.) ERROR MESSAGE on Browser--------------Unexpected Error: Looks like we are having some issues with our service. We are w...

hi @Uppari_Ramesh  Thank you for your reply. Publish and Preview register different certificate files, and the alias name refers to different files.The URL of the SAML response is also exclusive to Preview. > 2. Also check if users are creating in AEM with Random uuids. I don't understand what this ...

Hi @giuseppebag Thank you for reply. > Could you please describe the issue you're experiencing in Preview? I set up SAML for Publish and Preview.I followed the guide below.https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/authentication/saml-2-0 It worked fine in Publ...

Hi ALL In my case, SAML on the Publish tier is working fine.SAML on the Preview tier is not working.I think this is because the Trust Store is not applied to the Preview tier. I have written a new ticket.Please tell me the correct way to set up the SAML IdP Certificate File on the Publish Tier and P...

@SwetaB Thanks for Reply. The useEncryption property in the com.adobe.granite.auth.saml.SamlAuthenticationHandler~...cfg.json file is"useEncryption": false,

Hi ALL I want to know how to set up the SAML certificate file in the Publish tier and Preview tier. I am setting up SAML in the Publish tier/Preview tier of AEM as a Cloud Service. I followed the guide below, but it did not work in the Preview tier.(It only worked on the Publish tier)https://experie...