HiI would love to see the idea of enabling system admins to customize the notification content of email sent out by the system for certain events, like when a new work item has been assigned to an individual or team.Currently only the subject can be customized.

Allow to attach a custom email template for a specific project that will be used for a specific project and not by all projects.

I am able to report on total issue closed per month, total issues opened (new issues) by month. I am not able to figure out how many issues are open by month (or over a certain period). Were you able to resolve this?