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PallaviD
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Joined the community 17-09-2021 2:48:44 AM
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Re: Error i email preview and thumbnail creation
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PallaviD
- Adobe Campaign Standard
Thank you for the help.I found out the issue.Explanation:I was creating an email delivery using some fragments and i was getting error in the preview,creating thumbnail and publishing.When any email delivery is created using fragments/templates the ID of the fragment/templates is used in the html of the email.Fragments in my dev instance were renamed and when i was trying to preview email, template had old naming convention and at time of preview/publish new names were referred.So there was a co...

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Error i email preview and thumbnail creation
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PallaviD
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PallaviD
- Adobe Campaign Standard
HI I have created an email template with header and footer in campaign standard. When i use template and create an email delivery, i am getting pop up message in orange box- 'there is an error while creating preview'. After saving no thumbnail s displayed on the dashboard.

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