since ‎02-11-2020
‎03-02-2021
Shivam_Singh
Employee
Re: 020-12-02 06:31:00.901-05 00004308 00006164 2 warning log...
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
Thanks, @sachincs1991 , There are few errors in the logs but I don't believe that these errors are the reason for the issue that you are facing. Do you get any error when you try to save the template? Or it just crashes? If you get any error, can you share the error screenshot?

Views

471

Likes

0

Replies

4
Re: How to Export and import images from Adobe Campaign c...
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
Can you please outline all the steps that you did for this resource migration?

Views

120

Likes

0

Replies

0
Re: File resource export on Adobe campaign Classic Migration
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
Hi @Praveen_p1 , The package that you would have exported, will contain the DB related entries of the uploaded files, like the file name, upload date, MD5 name, etc. The actual file name gets changed during upload and gets changed to the file name's MD5 hash equivalent. It's uploaded on the application server's file system in the following directory: /usr/local/neolane/nl6/var/res// if its Linux and \var\res\\ in case of Windows. So you need to copy all the files in the above-mentioned directory...

Views

131

Like

1

Replies

0
Re: Error on saving report export - works if report page...
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
Hi @isa87 , It's an error thrown by Windows OS. Not associated with ACC as far as I know. There are a lot of troubleshooting steps available on the internet and public forums for this specific error "This operation has been canceled due to restrictions in effect on this computer". Mostly it's suggested to check a few Windows Registry entries and settings. You can get this checked by a Windows system admin. Regards,Shivam

Views

118

Like

1

Replies

0
Re: Sub domain delegation CNAME
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
What is the URL of the instance on which you will eventually be configuring this sub-domain? It should be an Adobe hosted instance based on what CNAME entry that you have shared.

Views

135

Likes

0

Replies

0
Re: Unable to save delivery template
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
Cant see the attachment

Views

511

Likes

0

Replies

2
Re: Tracking/Audit of Changes made in Adobe Campaign Web...
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
Hi @RadAndric , The Last-Modified field of web-app changes once a web-app is saved after any modification. The Modified By field also changes with the mapping of the Operator who changed the web-app.If I were to track this, I would create a new schema with fields > Modification Date Time, Modified By, and Web-App IDThis schema will be 1-N mapped from the web-app schema and 1-N mapped from the operator table.Now I would create a new workflow with a scheduler, query, and update data activity. The ...

Views

118

Like

1

Replies

0
Re: Unable to save delivery template
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
Linux: /usr/local/neolane/nl6/var/default/log/ > In this directory you will find a file named web.log On Windows its in the following path:\var\default\log\web.log

Views

526

Likes

0

Replies

10
Re: Unable to save delivery template
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
Hi @sachincs1991 ,Please check the web@default logs of the app server. Higher memory consumption could be due to a repetitive task that the web module is doing. This generally happens post a continuous retry after an error. Still, 1.5GB web memory consumption is not that alarming. We have seen systems working fine with that kind of consumption. Regards,Shivam

Views

536

Likes

0

Replies

12
Re: Public resource upload not working
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
Thanks, @themilanceros. IF this is an Adobe hosted server, can you share the server URL, please? If it's on-prem, please raise a ticket with support to help debug this issue. Thanks!

Views

178

Likes

0

Replies

0
Re: webapp survey
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
There can be a custom solution to this. You can use a counter in JS to store the number of responses that have been received (After the survey page and before the end activity as depicted by Script 2 in the diagram below). You can store this count in a global variable (option) by using the setOption() method. Now every time the survey is opened, you can add a JS validator (Script 1 in the above diagram ) that checks the current survey count from the option that you set earlier (using getOption()...

Views

165

Like

1

Replies

0
Re: Public resource upload not working
Avatar

Shivam_Singh

Employee

Shivam_Singh
- Adobe Campaign Classic
There was a bug in one of the client console's version in the 19.1 series. Can you use the client console of a recent build, such as 9228, and check?

Views

203

Likes

0

Replies

2
Likes given to
Likes from