Thanks again for your input and time.

I do have Direct and Session Refresh to NOT override Last-Touch, which would be the same as only set with the First Hit of a Visit. I did an experiment last week where I changed these two channels to override Last-Touch Channel and it definitely did make the Visits much less and Marketing Channel in...

Thank you so much for taking the time to respond. I understand your example, but then how do I explain why Marketing Channel Visits are ALWAYS HIGHER than Marketing Channel Instances in this report below? In your example, it is very clear that there are 2 Visits/3 Marketing Channel Instances. If I n...

Hello, My understanding is that Visits can be higher in the Marketing Channel Report over Marketing Channel Instances if Direct/Session refresh are set to NOT override Last Touch. Since visits are incremented each time a new channel is hit, a user could hit multiple channels in one session. Is that ...

Hi, I have seen this response and read through it many times prior to reaching out to you. However, I don't believe it answers my question. The answer in the post is comparing the SUM of the Visits in a Marketing Channel report vs the SUM of the Visits in a site wide report. As you can see here, on ...

Hi, My understanding is that Visits can be higher in the Marketing Channel Report over Marketing Channel Instances if Direct/Session refresh are set to NOT override Last Touch. Since visits are incremented each time a new channel is hit, a user could hit multiple channels in one session. Is that a c...

Hi, What was the resolution? I have the exact question and would really appreciate any help you can provide. The business wants to answer the question: Which Marketing Channel(s) are traffic coming from (regardless of any type of conversion). Which is the correct metric to use??

Thanks so much for the info @Gigazelle!

Thank you!

Hi Eric - any updates about migrating from Mobile Services to Processing Rules? We are about to begin the transition from our Mobile App report suite into the Web RS and I want to make sure I follow the right steps. Thanks in advance.