since ‎24-04-2020
‎14-11-2020
aliskink1
Level 1
Re: Prevent Experience Cloud login being deleted if Analytics login is still active
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aliskink1

aliskink1
- Adobe Analytics
Hi @jkm-disco Unfortunately we're not able to identify the admin who is deleting users (large organisation & logs don't show such activity) - Adobe ClientCare agree it's an issue and suggested I raise this 'idea' specifically because they couldn't help us to identify the culprit. It might not even be a 'real' person but could be the result of some bug deep in adobe admin; It's only happened to 3 users so far and we have very few admins able to delete users, and no reason at all that they would d...

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Prevent Experience Cloud login being deleted if Analytics login is still active
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aliskink1

aliskink1
- Adobe Analytics
It should not be possible to delete an Experience Cloud login that is linked to an analytics login, without FIRST deleting the Analytics login. That would prevent the situation we currently have where users' Experience Cloud logins have been deleted - presumably by an admin elsewhere in the business - when they still require Analytics access. The user then sees an error when they try to login, telling them their account is no longer linked to an EC login, and we have to re-add that user's Experi...

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Re: DTM: Event Based Rules: Serialize from value
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aliskink1

aliskink1
- Dynamic Tag Management
Beware. Serialization applies *forever* essentially. So if you set an event, serialised to a user ID, then it will only be counted once *ever* for that User ID. It doesn't cause them to be only counted 'once per visit' as you've stated here. It would be better to use the 'Once per visit' option for the event rather than Serialization, for this specific use-case I think.

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