Hi @jkm-disco Unfortunately we're not able to identify the admin who is
deleting users (large organisation & logs don't show such activity) -
Adobe ClientCare agree it's an issue and suggested I raise this 'idea'
specifically because they couldn't help us to identify the culprit. It
might not even be a 'real' person but could be the result of some bug
deep in adobe admin; It's only happened to 3 users so far and we have
very few admins able to delete users, and no reason at all that they
It should not be possible to delete an Experience Cloud login that is
linked to an analytics login, without FIRST deleting the Analytics
login. That would prevent the situation we currently have where users'
Experience Cloud logins have been deleted - presumably by an admin
elsewhere in the business - when they still require Analytics access.
The user then sees an error when they try to login, telling them their
account is no longer linked to an EC login, and we have to re-add that
Beware. Serialization applies *forever* essentially. So if you set an
event, serialised to a user ID, then it will only be counted once *ever*
for that User ID. It doesn't cause them to be only counted 'once per
visit' as you've stated here. It would be better to use the 'Once per
visit' option for the event rather than Serialization, for this specific
use-case I think.