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lcharlwood
lcharlwood
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Re: Problems Publishing A Template To Message Center - Adobe Campaign 03-11-2020
Thanks @Jonathon_wodnicki. If I create a new template using the same event type will this new template only be triggered when that event type is called and not both? Thanks. Luke.

Views

482

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0

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0
Problems Publishing A Template To Message Center - Adobe Campaign 02-11-2020
Hello. I'm trying to make changes to an already published Message Center template but when I try and save the template I get the below error message. To get around this I can re-upload the images and then save. However, when I try and republish the template I get the below error message. When I look in the logs it shows the below error messages... This is very strange as I've made numerous changes to this template and republished before and all I'm trying to change is some text in the template. ...

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511

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0

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3
Unpublish Message Center Templates - Adobe Campaign 02-11-2020
Hello. Would it be possible to let me know how I go about unpublishing/deleting a template from Message Center please? I've seen documentation that you're able to do it in Adobe Campaign Classic with one of the latest builds but unfortunately we're not currently on this build. I can't seem to find anything else for older builds! Any help would be much appreciated. Thanks.

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488

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0

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1
Re: Email Bounce/Alert Report By Domain - Adobe Campaign 28-09-2020
Hello @kapilKochar Many thanks for this, never been in this part of Adobe Campaign! Will give your suggestion a go. Cheers. Luke.

Views

782

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0

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0
Re: Recipient Versus Distinct Clicks - Adobe Campaign 28-09-2020
Hello @kapilKochar . Thank you very much for the link, that is very useful. However, would you expect the distinct clicks to be over 100% for this, in this case it is 200%, if I was the only person to receive and click on the links in the email? Thanks. Luke.

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1.2K

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0

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0
Recipient Versus Distinct Clicks - Adobe Campaign 25-09-2020
Hello. Can someone explain the difference between how Adobe Campaign measures a recipient versus a distinct click please? I've sent a 'live' test email to my email address to look at some new functionality. However, after clicking on some links a few times I've noticed in the 'Broadcast statistics' that clicks are at 200%. I believe this looks at distinct clicks but how can this be 200% as it's only been sent to me and I'm the only one who has clicked? In the 'Tracking Indicators' report recipie...

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1.3K

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0

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3
Re: Email Bounce/Alert Report By Domain - Adobe Campaign 25-09-2020
Hello @kapilKochar . Thanks for this. I've found the 'Non-deliverables and bounces' report in the Home < Reports section but where can I locate the workflow that creates this report? I've had a look amongst the technical workflows but can't find it. Thanks. Luke

Views

818

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0

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0
Email Bounce/Alert Report By Domain - Adobe Campaign 24-09-2020
Hello. From time to time we have issues with BT Internet, Yahoo and Sky email domains refusing a large % of our emails and marking as spam. What I would like to do is build a report/alert that looks at the previous days sends across all our brands but also split by email domain at a delivery level. Then, if x% of that email domain (intend to look at Hotmail, BT Internet, Sky, Yahoo and Gmail domains) are refused an alert is sent out so the team can investigate. I've had a go but finding it hard ...

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847

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0

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4
Re: Tracking Breaking When Using Search Bar In Email - Adobe Campaign 21-09-2020
That's a shame but many thanks for clarifying.

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797

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0

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0
Re: Tracking Breaking When Using Search Bar In Email - Adobe Campaign 21-09-2020
Hello @Jonathon_wodnicki I believe we are applying GA with a click formula, see below. <%@ include option='mabTracking_ClickFormula' %><%var channel = '';switch(Number(message.delivery.messageType)){case 0: channel='email'; break;case 1: channel='sms'; break;case 41: channel='app'; break;case 42: channel='app'; break;default: channel='other';}%>&utm_source=hermes&utm_medium=<%= channel %>&utm_content=<%= encodeURIComponent(message.segmentName) %>&utm_campaign=<%= encodeURIComponent(message.deliv...

Views

866

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0

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0