Thanks @wodnicki. If I create a new template using the same event type
will this new template only be triggered when that event type is called
and not both? Thanks. Luke.
Hello. I'm trying to make changes to an already published Message Center
template but when I try and save the template I get the below error
message. To get around this I can re-upload the images and then save.
However, when I try and republish the template I get the below error
message. When I look in the logs it shows the below error messages...
This is very strange as I've made numerous changes to this template and
republished before and all I'm trying to change is some text in the
template. ...
Hello. Would it be possible to let me know how I go about
unpublishing/deleting a template from Message Center please? I've seen
documentation that you're able to do it in Adobe Campaign Classic with
one of the latest builds but unfortunately we're not currently on this
build. I can't seem to find anything else for older builds! Any help
would be much appreciated. Thanks.
Hello @kapilKochar . Thank you very much for the link, that is very
useful. However, would you expect the distinct clicks to be over 100%
for this, in this case it is 200%, if I was the only person to receive
and click on the links in the email? Thanks. Luke.
Hello. Can someone explain the difference between how Adobe Campaign
measures a recipient versus a distinct click please? I've sent a 'live'
test email to my email address to look at some new functionality.
However, after clicking on some links a few times I've noticed in the
'Broadcast statistics' that clicks are at 200%. I believe this looks at
distinct clicks but how can this be 200% as it's only been sent to me
and I'm the only one who has clicked? In the 'Tracking Indicators'
report recipie...
Hello @kapilKochar . Thanks for this. I've found the 'Non-deliverables
and bounces' report in the Home < Reports section but where can I locate
the workflow that creates this report? I've had a look amongst the
technical workflows but can't find it. Thanks. Luke
Hello. From time to time we have issues with BT Internet, Yahoo and Sky
email domains refusing a large % of our emails and marking as spam. What
I would like to do is build a report/alert that looks at the previous
days sends across all our brands but also split by email domain at a
delivery level. Then, if x% of that email domain (intend to look at
Hotmail, BT Internet, Sky, Yahoo and Gmail domains) are refused an alert
is sent out so the team can investigate. I've had a go but finding it
hard ...
Hello @wodnicki I believe we are applying GA with a click formula, see
below. <%@ include option='mabTracking_ClickFormula' %><%var channel =
'';switch(Number(message.delivery.messageType)){case 0: channel='email';
break;case 1: channel='sms'; break;case 41: channel='app'; break;case
42: channel='app'; break;default:
channel='other';}%>&utm_source=hermes&utm_medium=<%= channel
%>&utm_content=<%= encodeURIComponent(message.segmentName)
%>&utm_campaign=<%= encodeURIComponent(message.delivery.opera...
Hello. We are looking to start using search bars in the headers of our
emails so a customer can type in their local town and on click, it takes
them through to the website of the closest site to them, see below.
However, we're having an issue with the tracking breaking - if tracking
is disabled for this link it works perfectly but if tracking is kept on
the link it does not work and a 'requested URL cannot be found' error
message is displayed. The below script is used in the HTML for the
search ...
Hello. I'm looking to run a workflow that will output all of our
deliveries over a specific time period with metrics such as opens/clicks
etc. However, the deliveries I want to look at are sent out every day
and create a separate record on the deliveries table as we normally
append a date to the delivery label. For example, for each brands
welcome email, in a week it will appear 7 times for each brand. How do I
build a workflow that will aggregate the sends to one line while
bringing in opens/cl...
Hello. In our instance of Adobe Campaign, we have a high volume of
deliveries that either has the status of 'being edited' or are proofs.
Is it safe to delete these, would you recommend archiving into a
separate folder or something else? To note, the records I'm looking to
remove were from deliveries sent out 12+ months ago and won't be used
again. Thanks. Luke
Thanks Jonathon. I can now see all the data when removing the target
field but still doesn't seem to be flowing thorugh to the deduplication.
The deduplication node is filtering on @deliveryCode but it is only
bringing back the unique delivery codes from the target field. Any
ideas?
Hello. I'm having an issue whereby the data flowing out of a Union is
acting strangely. I'm querying recipient delivery logs table (one the
out of the box one, the other being a custom one) and bringing in the
delivery code on both before going into a Union. The number that comes
out of it is correct, combines both of the queries totals, but when you
interrogate the data using 'Display The Target' it is only displaying
the primary set data. Then I put it through a deduplication to get
unique del...
Hello. We regularly throttle emails using the waves options in delivery
properties but have recently noticed that Adobe Campaign has its own
processing rules per domain in MX Management. From what I can
understand, throttling by domain is already taking place so does
additional throttling need to be applied? Appreciate this may differ
depending on whether volumes are large/small or whether targeting
engaged/less engaged customers. Any advice would be most grateful.
Thanks. Luke
