since ‎17-10-2019
‎07-04-2021
nataliec3894220
Level 1
Follow up email exclusion
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nataliec3894220

nataliec3894220
- Adobe Campaign Standard
Hello, I'm looking to do a follow up email which I understand the steps to do that by changing the resource from profile to the email that I want to follow up. However, I'd like to exclude a certain population from the final send. The group that I'd like to exclude is a query that targets data from the profile. How would I go about doing this?I set up the workflow with the query that uses the email as the resource, and then set up another query to get the population for exclusion - but obviously...

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Re: Creating Personalized Coupon Codes
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nataliec3894220

nataliec3894220
- Adobe Campaign Standard
@gabrielle_c4427 Were you able to come up with a resolution to this? I have roughly the same goal where we'd like to have a list of 10,000 codes that we'd like to loop through so that once one code is used, the workflow would move on and use the next one. But I haven't been able to come up with the solution. Most of the documentation I've found points to using reconciliation but I have nothing on the profile to reconcile from the uploaded file. Any help would be appreciated. Thanks.

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Transactional Alert
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nataliec3894220

nataliec3894220
- Adobe Campaign Standard
Hello, I'm not sure if my goal is even possible. I've been combing through the docs and can't quite figure out how I might be able to accomplish this.We have an occasional issue with our transactional emails where they stall for long periods of time (due to an issue on our side) - Ideally, I'm looking for a way to send an alert on a few emails if they've not triggered in a while during regular business hours. I've looked through delivery alerting, but it seems like I'm only able to alert on a fa...

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Re: Limit number of email sends on a follow up email
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nataliec3894220

nataliec3894220
- Adobe Campaign Standard
I am indeed using a recurring delivery, but I'm not quite sure I understand what you mean by follow the master link? Ideally I'd like to limit the send of ANY purchase follow up email if they've received one in the last 30 days, regardless of purchase type. But it seems like because I've used the email as the resource in the query properties, I don't have access to the profile data to check the delivery logs of the profile as a whole.

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Limit number of email sends on a follow up email
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nataliec3894220

nataliec3894220
- Adobe Campaign Standard
I'm looking to limit the number of specific deliveries we send to a profile on a follow up email. We have three separate purchase follow up emails for three different transaction types, each with their own follow up email that sends 3 days after the purchase confirmation email is sent and includes a token from the previous email to link back to their order. We would like to limit the number of sends so that they only receive 1 purchase follow up every 30 days. I initially had it set up as part o...

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Query didn't open x number of days ago
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nataliec3894220

nataliec3894220
- Adobe Campaign Standard
I'm looking to make a query where I target profiles who haven't opened ANY emails from x number of days ago.This is to be set up as a workflow with a recurring email to entice user's to engage with our emails.I understand that I need to query profiles that have no tracking associated to them but where I'm getting caught up is querying to 60 days ago. When using the simple mode for the query, it simply says "corresponds to the last 60 days", which to me means from now until 60 days ago. But I don...

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