Thanks J-Serge,I can confirm that the user is on IE11 - see screenshot below.What kinds of extensions would be conflicting?

I don't see an edit button anymore - so not sure how to redact.Also - it's not a permissions issue, as I am logging in using the same operator credentials as they are and I am able to see the reports, but they are not.

Does anyone know how to fix the issue depicted in the screenshots below? When attempting to view a delivery report, a Script Error pops up and the reports do not load - instead the "Loading data..." prompt continues to spin and never actually loads the reports. This appears to be isolated to a singl...