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taplondon_josh
Community profile taplondon_josh Level 2
Adobe Solutions Consultant
London, UK
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Re: SMS API call from Adobe campaign classic v7 to 3rd party
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taplondon_josh
- Adobe Campaign Classic
The SMS provider still sends the messages for you, the connector just means you don't need to worry about sending flat-files or making API calls to them.Here's the documentation describing how to connect Adobe Campaign to a SMPP provider:https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/sending-messages-on-mobiles/sms-set-up.html?lang=en

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Re: SMS API call from Adobe campaign classic v7 to 3rd party
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taplondon_josh
- Adobe Campaign Classic
Is there any reason why you can't create an external account for this to connect Adobe Campaign directly to the SMS provider?Not only does this allow you to create and send SMS messages from Adobe Campaign, but it also writes the messages to the delivery logs so you can see the history of SMS sends to each recipient.Ext account (requires configuration/authentication):SMS delivery in a campaign workflow:Thanks,Josh

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Re: Update Profile Resource Field / Authorized Values
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taplondon_josh
- Adobe Campaign Standard
Hi Johnny,If you're just adding one additional authorised value to the field then you won't need to worry about loss of data, although if you have access to a dev/stage environment I would still implement the change there first.Thanks,Josh

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Re: Click/open
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taplondon_josh
- Adobe Campaign Standard
Hi,If all you need is a quick count, you could build something similar to the selection shown below in a new audience and then click the count button to check the result.Thanks,Josh

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Re: Query all profiles that have opened at least 2 delive...
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taplondon_josh
- Adobe Campaign Standard
Hi Chris,In a new query activity, navigate to the Explorer tab and drag the Tracking Logs link into the space on the right hand side:From here you can change the operation from a simple 'exists such as' operation to a count and specify the criteria for the count (e.g. greater than or equal to 2)Then you can add the Tracking Logs filtering conditions as you would normally (as shown below):Please note that by default, ACS only keeps tracking log records for 6 months, so any opens that occurred bef...

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Re: Chrome Login Issues with ACS "Bad Request"
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taplondon_josh
- Adobe Campaign Standard
Yep, I get this all the time too. As for a workaround, I use Firefox for ACS and Chrome for all other web browsing. While not ideal, it fixes the issue and helps to keep my ACS tabs separate from everything else!

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Re: Date format with time zone
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taplondon_josh
- Adobe Campaign Standard
Hi @Shwetambra ,You can read datetime values into Adobe Campaign in many different formats, you just need to make sure that the values brought into ACS from the file are being stored in a datetime field.In the Load File activity, once you've uploaded a sample file, you can see the columns that will be created in the workflow under the Column Definition tab. Edit the column, change the data type to datetime, and specify the format that the date values take in the file:The field will now show of t...

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Re: Give preference to CTA which clicked first
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taplondon_josh
- Adobe Campaign Classic
Hi @mustufam5967803, I'm not sure what your existing workflow logic looks like, but could use a Query or Split activity to narrow down the tracking log records to just Email Clicks on those two CTAs before you get to the Dedup activity? For example:[delivery/@name] = {delivery name}AND[url/@type] = Email clickAND[url/@label] is included in CTA1, CTA2 Then you can use the Dedup as already described to calculate which happened first (in the event someone clicks on both).Thanks,Josh

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Re: ACS - insert/update data to Custom Resource(other tha...
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taplondon_josh
- Adobe Campaign Standard
Hi @shiva_kumarp498 ,Unfortunately a landing page cannot display or update data from any other resource than Profile or Subscription.You can see the full list of limitations of landing pages in ACS in the online documentation here:https://docs.adobe.com/content/help/en/campaign-standard/using/communication-channels/landing-pages/getting-started-with-landing-pages.htmlThanks,Josh

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Re: Tracking URL option vars
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taplondon_josh
- Adobe Campaign Classic
@chez_elam Just tested this myself and you're right. The other format <%@ include option='Option_whitelistDomains' %> only allows you to add it to the URL string, rather than assign it to a variable. So the domains must have to be defined in the click formula.

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Re: Tracking URL option vars
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taplondon_josh
- Adobe Campaign Classic
Hi @chez_elam,You should be able to bring the Option values into a variable like this:var optVal = getOption('Option_whitelistDomains');var whitelistDomains = optVal.split(",");Then create a new reg exp for each domain in the whitelistDomains array and check for a match before applying the tracking parameters.Thanks,Josh

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Re: Adobe Campaign Web App - how to store secure variables
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taplondon_josh
- Adobe Campaign Classic
Hi @RadAndric,I'm not aware of an out-of-the-box solution to this, but I recommend either extending the Option schema (or creating a new schema) with a new password field that works in a similar way to the password field from the Operator schema.Password field in Operator schema:And then to add the field to the Option (or a custom) input form:Thanks,Josh

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Re: utilising audience from tracking logs
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taplondon_josh
- Adobe Campaign Standard
Hi @MatiasBk ,When trying to add an existing audience to a newly created audience, ACS will only show you audiences with a targeting dimension that matches the one selected for the new audience. Unfortunately I'm not sure if it's possible to choose the Application Tracking Logs table as the targeting dimension when creating a new audience, but it should be possible to do this via a workflow. Read in the audience you've already created, perform the segmentation to remove some records from the tar...

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Re: Transpose data adobe campaign classic
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taplondon_josh
- Adobe Campaign Classic
Hi @Chinni , Using a query activity in a workflow, leave the filtering conditions blank and configure the output columns to look something like this: The records outputted will be grouped by partyId, and the newly month colums will sum the Money_arrears values for each partyId, but only if the month is equal to the one you specify. (Remember to disable automatic adding of primary key in the query's advanced parameters.) Thanks, Josh

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