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nikitaf2673776
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Re: Stuck in a loop when trying to log in
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nikitaf2673776
- Adobe Analytics
This happens to users in our org. Somewhere during the login process you are prompted to choose Personal or Enterprise. If our users choose Enterprise they get stuck in this loop, so we've been telling our users to choose Personal even though its counter intuitive.

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Re: How loyal were your users from August?
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nikitaf2673776
- Adobe Analytics
Check out the cohort tables in Workspace. Set your granularity to Month (make sure your workspace has a date range that covers all the months you're interested in). Your inclusion and return metrics can be the same, so if you're looking for how many users visited your site in August, and what % of those came back in September, you could use Visits for both.Reference: Cohort Table

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Re: Two different eVars with different values report the same value?
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- Adobe Analytics
So each eVar is its own dimension. You're looking for a report with three dimensions, so a simple table wouldn't do. In this example I've used three different dimensions: Hit Depth, Day and Hour of Day. So you'd have to break down evar8 by evar1, and break down those evar1's by evar 2.As far as the metric goes you could use Instance of evar1 and Instance of evar 2, which would show you how many times those evars were set to those values.

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Re: Two different eVars with different values report the same value?
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- Adobe Analytics
It looks like that report is giving you the instances for evars 1 and 2, not their values. This table is telling you that when evar8 was set to 989, evars 1 and 2 were set 11 times, but it doesn't tell you what they were set to. Instances measures the number of times that a value was set for a variable. Documentation: InstancesTo see the values of evars 1 and 2 when evar8 was 989, you would break down the evar8 dimension by the evar1 and evar2 dimensions.

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Re: [Novice Question]: How to see what articles are generating leads?
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- Adobe Analytics
When your Lead Complete event is fired, how do you capture the product? Is it in the Product dimension? Assuming so, just use that to slice your data. E.g. create a simple table with Page as the dimension and Participation Lead as the metric. Then drag in the specific items in the Product dimension you are curious about underneath the Participation Lead metric so that you have one column for each product. This would show you, for a given product, which pages most often participated in a visit th...

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Re: Why aren't the dimensions/ metrics in Adobe Analytics and Report Builder the same?
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- Adobe Analytics
When you search like you did in Workspace, you're searching across metrics, segments and dimensions. In your screenshot of Report Builder, you're only searching in the Metrics tab. Exit Link URL (v62) is a dimension, and you'd find it in the Dimensions tab.

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Re: Entering a string for a browsers search.
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- Adobe Analytics
Are you trying to find the list of browsers of each unique page, or are you trying to get the list of browsers for your aggregated group of pages?If the latter, I recommend that you create a hit-based segment where Page is equal to page A, or page B, or page C ... for your list of pages. Then use this segment in Workspace with browser or browser type as the dimension, and either page views, visits or unique visitors as the metric.If the former, I recommend you create the same basic table, with b...

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Re: Comparing this week so far with last week(to this point in the week)
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nikitaf2673776
- Adobe Analytics
You can create custom Date Ranges. I recommend these two. They will capture the same whole days this week vs last week. I.e. Sunday through end of yesterday. You don't want to include today's data because the same day last week was a complete day, whereas today's data is incomplete. Last Week:Start: Start of current week minus 1 weekEnd: End of current day minus 8 daysThis Week:Start: Start of current weekEnd: End of current day minus 1 day

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Re: Inaccurate Occurrences Data in Adobe Analytics
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- Adobe Analytics
That is the expected behavior.eVars persist whereas props do not. Occurrences counts the number of times a given value was set, plus the number of page views for which it persisted. Reference: Occurrences Consider this example:Page view A: prop and evar setPage view BPage view CPage view A: prop and evar setIn this case, the prop would have two occurrences because it was set twice, and they don't persist. For the eVar, it would have 4 occurrences. It was set twice on the A page views, however du...

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Re: In workspace, how can I put hour of day on the x axis?
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nikitaf2673776
- Adobe Analytics
First create Date Ranges (the purple components) for each of the days you want to compare in your chart. Then create a table with the new Date Ranges and your metric. Then highlight the cells, right click and visualize.

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Re: Why can't I add metrics (Summary numbers) within Workspace anymore?
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nikitaf2673776
- Adobe Analytics
First create a freeform table with the numbers you want to visualize. To create a summary number, right click on the cell you want, then visualize, then summary number. If you click on the little green dot at the top right of the viz you can lock the selection, otherwise it will visualize whatever cell you click on.For a summary change, you'll need to select 2 cells, right click, visualize, then summary change. It will display the % change between the two cells.

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Re: Track Additional Attributes In Adobe Analytics
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- Adobe Analytics
How new is your analytics implementation? You may already have campaign code tracking enabled, and you just don't know what key to use in the url query string. Is your analytics implemented via DTM? It probably is. If you just want to populate the external campaign ID, you would configure the Analytics tool in DTM, under Referrers & Campaigns to listen for your query param, whatever it is. If you want to put your parameters in a specific evar, you would first make a data element in DTM. This cap...

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Re: Voice Search data in Adobe
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- Adobe Analytics
Out of the box? No. Currently there is no SDK or anything like that. It will take some development work to integrate the Adobe Analytics code into your voice app. You could implement with your own team, or have a vendor implement it for you. This link has the documentation on how to implement: Analytics for Digital Assistants By voice search term, do you mean the exact voice request that is spoken by a user? That is not available, nor would it be from Adobe or any other vendor. You'd be able to ...

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Re: A/B Testing Tool Integration - Data looks incorrect
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- Adobe Analytics
That's one way of getting what you need sure. You could just as easily make some segments in workspace to clean up your reporting. I suggest:a hit-based segments for eVar 101 is not unspecified. For the table you screenshotted Either visit or unique visitor based segments for each value in eVar 101 to follow these users around and see how the different experiences impact your conversions.

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- Adobe Analytics
So when I visit your home page, I get one server call (hit) where Page Name = ES:SPA:Homepage and eVar 101 is not set. Then I get another one (your custom link one) where Page Name = ES:SPA:Homepage and eVar 101 is set to (let's say) Control.Therefore I, as a unique visitor, have seen a hit with Page Name = ES:SPA:Homepage and eVar 101 is Control, and a hit where Page Name = ES:SPA:Homepage and eVar 101 is unspecified.So in your table above, I would be in both the Unspecified and Control rows. D...

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- Adobe Analytics
Are you saying that when someone loads the home page they get one analytics server call, and then your second custom link one? So every time a user goes to the home page they get two analytics server calls?

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Re: Voice Search data in Adobe
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- Adobe Analytics
Yes, although it will take a bit of implementation. You can integrate Adobe Analytics with your apps for digital assistants (Alexa Skills, Google Assistant Actions). The voice search terms would go into the intents and parameters piece. Although this wouldn't be the specific voice terms the user said, but the intents and parameters that the digital assistant algorithms interpreted from the user. As an example, say a user says "Siri, Send John $20 for dinner last night from my banking app" The in...

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Re: how to create Segment to get Mobile data
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- Adobe Analytics
If you're talking about looking at traffic to your web site from mobile devices, you could make a segment where Mobile Device Type = Mobile Phone (and/or Mobile Device Type = Tablet).If you're talking about a mobile app or something, you could create a segment where App ID exists, or is a certain app or build.For language, it depends on how you capture the language. If it's in an eVar, just add Language (eVarxx) = Francais (or whatever language you need) to your segment definition.

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Re: Track offline campaigns
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- Adobe Analytics
If they just see your logo and then search and land on your site, that will be tough. You could for example, look at lift in metrics like page views or orders from France. But if it's an internationally broadcast event and your logo will be seen everywhere, that would be nearly impossible.One thing you could do is create a short vanity url, like yoursite.com/tour. You would then use this short url in your offline marketing activities. The vanity url would redirect to some event-specific landing ...

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Re: device type as 'media player' and 'gaming console'
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- Adobe Analytics
Media Players are most often iPod Touches. Break down Mobile Device Type by Mobile Device to see.For our site we also see traffic from Televisions (Samsung, LG, etc.), Set-top Boxes (Amazon FireTV, Google TV, etc.) and EReaders (Amazon Kindle).As to why you see hits ... believe it or not, users are coming to your site from these devices (or using some kind of emulator or something that makes them look like those devices). It should be a tiny percentage of traffic though.

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Re: Paid search segment
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- Adobe Analytics
Do you have the processing rules for marketing channels set up? Create Marketing Channel processing rules If you do, you can break down all form submissions (however you have this tracked: event, pageview, etc.) by the last touch channel. This would tell you, of the form submissions, how many came via natural search, paid search, etc. If you wanted to create a segment, you would use the same dimension, i.e. visits or hits where the last touch channel = paid search.

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Re: Adding a Google Analytics tag to a page load rule in DTM
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- Adobe Analytics
Try something along these lines:var insurer = _satellite.getVar('data_element');then later...ga('gcg.set','dimension70, insurer);Edit: Check your data elements, are they javascript elements? Do they have a path that is different from their name?Edit2: Are the data elements properly set up? Go to the page, open the dev console and enter _satellite.getVar('data_element'); Does the value you're expecting come up?

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Re: Adding a Google Analytics tag to a page load rule in DTM
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- Adobe Analytics
When you're setting the Insurer, product type and name in the GA tag are you surrounding the data elements by quotes?i.e. are you doing this ga('gcg.set','dimension70,"%data_element%");or are you doing this ga('gcg.set','dimension70,%data_element%);you should be doing the second one

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Re: TrackAction and TrackState at same time
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- Adobe Experience Cloud Mobile
Check out the documentation for sending in along additional data in a trackAction: Track App Actions You can put the current page at the time of the action into the context data, and then map it to your desired evar/sprop. Then you'd be able to see the pages/screens on which your action happened.

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Re: Adobe tracking ok on Dev not on Production
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- Adobe Analytics
Silly question, but have you pushed your DTM rules to the production library?When you're testing in your production environment, what DTM library are you testing with? Are you familiar with the DTM Switch? Launch and DTM Switch - Chrome Web Store

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Re: Scheduled reports with >500 rows
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- Adobe Analytics
I'm assuming you're talking about scheduling the delivery of a workspace project right? If it's only one single table, you could most likely recreate it as a report (as opposed to a workspace) and send it that way without the limit.You could also set up a reportbuilder spreadsheet and schedule it to be sent out that way.

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Re: Customer journey beyond last touch
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- Adobe Analytics
First touch would be helpful to see how customers first got introduced to your brand. Participation allocation would help you see the in-between marketing activities, and it would also help you see what pages they saw before making a purchase. You could look at how many visits users have before making their first purchase, and how many visits they do between purchases.Site (internal) search data could help you find what users are looking for, and what might be hard for them to find.If you have r...

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Re: No Bounces showing up in our report
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- Adobe Analytics
A bounce is a visit with a single server call: Bounces Is it possible that when a user lands on these pages more than one server call is sent? Fire up the Adobe Experience Cloud Debugger - Chrome Web Store and navigate to these pages like your users would. i.e. are they coming from an ad, direct traffic, etc. How many server calls do you get?

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Re: Does the 'Visits' metric include all 'Single Page Visits'?
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- Adobe Analytics
I can see the confusion. The official Adobe definition of a Visit is "A sequence of page views in a sitting" - Visit. However, this includes single-page visits.Think of it this way: generally one Unique Visitor will have one or more Visits. Each Visit will have one or more Page Views. There are exceptions where a visit may not contain any page views but only events.

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- Dynamic Tag Management
One of the core purposes of DTM, like other tag managers, is to manage marketing pixels (often called marketing tags). Adding pixels via DTM would be the best practice.In DTM, you'd make a page load rule that only fires on the specific pages you need. This page load rule would then insert the marketing pixel asynchronously.

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