since ‎28-08-2017
‎10-12-2019
인배박86874406
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Re: Adobe Analytics doesn't work
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인배박86874406

인배박86874406
- Adobe Analytics
Hello,Like you said, I think I have to check with internal implementation team.Thank you!

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Re: Adobe Analytics doesn't work
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인배박86874406

인배박86874406
- Adobe Analytics
Hello,It was Daimler AG&Mercedes-Benz global project, and we are Hansung Motor. Korean official dealership of MB.Below is the homepage URL of our website.Hansung Motor : https://www.hansung.co.kr/ko/desktop/passenger-cars.htmlPlease check out and let me know If you need anything to deal with this problem.Thanks

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Adobe Analytics doesn't work
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인배박86874406

인배박86874406
- Adobe Analytics
We're using website constructed by AEM CQ5 and it was reorganized Feb 13 globally.This is the process. The central administrator modifies everything and we just use the tools and components they made first.So, we don't have authority to access admin console or anything.Adobe analytics is the same. The central administrator manages everything.By the way, since the global update, Adobe Analytics doesn't work like the captured image below. Nothing counted.The domain, main URL, path in our website h...

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Re: Mobile visits have not been counted since 15,sept.
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인배박86874406

인배박86874406
- Adobe Analytics
Okay, I'll check the Admin console first. Thank you for help!

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Re: Mobile visits have not been counted since 15,sept.
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인배박86874406

인배박86874406
- Adobe Analytics
Yes, I'm using default metric Visits. I've looked all reports, and I've found that there is no referrers data about mobile URL.I think this is the real problemWe're using two domain names.For desktop, (www.~~)/ For mobile, (m.~~)However, I can't find the referrers data about mobile URL(m.~~)This is the full screen captured image of our referrers reports.Why has the problem like this occurred? Is there a possibility that I made any mistakes?

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Mobile visits have not been counted since 15,sept.
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인배박86874406

인배박86874406
- Adobe Analytics
Like the title, analytics program is not able to count mobile visits now.This is the captured image.Nothing changed, but it suddenly can't count that.Where can I find the solution?Normally, where this kind of problem is from?

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Re: About search engine....
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인배박86874406

인배박86874406
- Adobe Analytics
Thank you so much, I'd really appreciate it!

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About search engine....
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인배박86874406

인배박86874406
- Adobe Analytics
I'm working for digital marketing agency in Korea.At this time, our client changed website construction tool into Adobe CQ5.It's uncommon in Korea to use it. So, we're so confused.Anyway, our site is not open now. Before opening it, we're checking something about Adobe Analytics.I wonder if we can see the correct data about Korea search engine in Adobe Analytics,like if the traffic source data from Korean search engine is correctly divided into other area from like Google.Even though the questio...

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