I love the support line. I use it a lot. I recognize that other people
also love the support line and sometimes I have to wait on hold. I'm
okay withthat because I just put the phone on speaker and continue to
multi-task. Problem is that the phone system has this awful 45 musical
loop, that plays over and over again while you're waiting and there's no
way to turn it off. For 30 secs it's fine, but over the course of 25
mins, that 45 second loop becomes a form of aural water torture. I've
asked e...