NormCloutier, The issue is that SC is calculating it as (old-new)/new
instead of (new-old)/old For example, if the current period is set to
August and the comparison period is July (i.e. a month over month
report) and you're fortunate enough to have tripled from 1MM UVs to 3MM
UVs, you'd expect the report to show a 2MM net increase (200%). Instead,
the report shows a DROP of 2MM.
I submitted an idea today to allow users to define calculated/derived
metrics using segments. If that feature was implemented, you could
define this custom report by creating calculated/derived metrics:1. New
Visits: Visits where visit #=12. Repeat Visits: Visits where visit #>13.
% Visits News: [Visits where visit #=1] / Visits You could then use
those metrics in any report including the campaign report.
Allow users to define calculated metrics that use segments. For example,
if you wanted to create a report that showed the top product categories
including total revenue, total orders, % of orders that were $50 and %
of orders that were from VIP members you'd define two calculated
metrics:% Orders VIP: [Orders where Member Type=VIP] / Orders% Orders
$50+: [Orders where Revenue>=50] / Orders You'd then create a report
broken down by Product Categories reports and include the metrics
I submitted a similar request a while back for improved time comparison
rts/idi-p/3791 While I agree that this would be tremendously useful in
the retail space, the functionality would also be beneficial to any
client who need to view the top items (e.g. keywords, categories,
brands, accounts, regions, etc.) and benchmark them against a prior time
period (week/week, month/month, same period last y...
Provide the ability to have a report suite use the same classification
settings and data as another report suite. When classifying a variable,
give the user three options: Link to an existing report suite (share the
settings and data)Copy the settings and data from another report suite.
[This should copy the settings and data. If the report suite you're
copying from has a SAINT FTP import, add the new report suite to the
list of report suites on the import.]Use report-suite specific data and
Currently, when creating a report suite from a template, only some of
the settings are copied over. Other settings such as SAINT
classifications and pathing have to either be manually configured or
manually copied over by Client Care. It would be tremendously helpful if
all settings were copied over. i.e. Any settings that are included in
the Client Care "Deep Copy" process should be included when creating a
new report suite from a template report suite.
The login screen currently defaults to SC14. For companies on SC15, this
is kind of annoying. You have to remember to switch to SC15 and if you
don't, you have to log out and then log back in.Simple solution:- Set a
cookie each time someone logs indicating which version they selected-
Default to that version the next time they log inWe don't currently use
SearchCenter, but I assume the same thing happens with SearchCenter
We used a slightly different approach for this: - A VISTA rule populates
a single prop with a timestamp of the most recent 15 minute time period
(e.g. June 1 11:00 PM -- but as GMT timestamp) - SAINT classification
categorizes the timestamp by day, hour, weekday/weekend, section of day
(e.g. early morning, business hours, etc). We also used this to "time
shift" to different time zones.
Possible solution: If viewing multiple, report suites, include a
pull-down (ideally a combo box with AJAX auto-complete functionality)
for choosing which report suite to use for the variable names. If the
calculated metric is not defined for that report suite, show warning
Make it easier to compare time periods. For example, setting up
automated (or on demand) week/week, month/month or YTD compared to same
period prior year.Problems with current functionality:- You can select
"Last Week" or "Last Month" but no way to indicate prior week/month.
i.e. You have to use the arbitrary date range option which is either
fixed (in which case it won't update) or rolling (in which case it will
only be correct the same day of the week/month you created it)- The
change column i...