I'd like the visibility of our segment tags in Unified Moderation. This
would mean if we had tagged someone's profile, this would show a little
coloured tag when one of their comments appears in a moderation feed.
We have a need to create more than one Escalation Moderator groups.
Currently when you escalate something to 'Escalation Moderators' it is
sent to every user within that group. If you remove people from that
group, you also lose the ability to escalate anything to them. I'd like
everyone to remain on the list but introduce the functionality where you
can create specific escalation groups based on a department or work
Add a share function in Unified Moderation where you can forward a
Facebook comment or tweet to a colleague via email. This would be used
for people who don't use the Adobe Social system but should be made
aware of certain online comments.
When responding to a comment from the Author Details page, it should
automatically appear as read after returning to Moderation. The same
should apply when taking action on the View Details page. When returning
to the Moderation screen, the comment that has been actioned should now
appear as read.
The ability to search auto generated user profiles under Moderation
would be very useful for my company. We monitor some user interactions
with us quite closely and it would be good to recall their posts history
at a later date.
I'd like to see easier access to Twitter and Facebook profile links from
the user profile generated within Adobe Social. Currently when you view
a profile you need to click the little Twitter or Facebook icon to get
further information. This info should be available by default or the
links should be readily available from their profile page.