since ‎23-06-2017
‎17-02-2021
nicolais5628580
Level 1
Adobe Campaign Standard not processing Transactional Messages
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nicolais5628580

nicolais5628580
- Adobe Campaign Standard
Hi,our Adobe Campaign Standard Instance does not process Transactional Messages.The triggers are received by Campaign:Reconciliation is configured as following:ID via Adobe Launch ECVID Extension: Customer Attribute in People Core Service: Shared Data Source in ACS:I'm unable to identify why it's not working. Any help would be greatly appreciated. Best regards,Nicolai

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Re: Creating Profile via API - not displayed in Campaign
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nicolais5628580

nicolais5628580
- Adobe Campaign Standard
Hi Vipul,thank you for the quick reply.API call is fired as POST to https://mc.adobe.io//campaign/profileAndServices/profile/.Answer returns a "201 Created" and the JSON of the new profile.Kind regards,Nicolai

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Creating Profile via API - not displayed in Campaign
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nicolais5628580

nicolais5628580
- Adobe Campaign Standard
Hi,we are currently trying to set up the REST API. The POST operation to create a new profile in the database seems to work correctly, and the new Profile can also be found via API.However, the new profile is not displayed in our Campaign Instance (neither in the "Profiles" tab nor via a Query). What could be the reason for this?Best regards,Nicolai

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Transactional Messages not published with Landing Pages of specific OrgUnit
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nicolais5628580

nicolais5628580
- Adobe Campaign Standard
Hi everyone,we are currently facing an issue where Campaign won't publish or send Transactional Messages when the Message contains a Link to a Landing Pages that is assigned to an Organizational Unit other than "All" (i.e. a custom OrgUnit).The message icon in the log simply turns gray:and the message itself won't display any error message in the log. As soon as the Landing Page is assigned to the "All" OrgUnit the message can be sent without any issues. The OrgUnit of the Transactional Message ...

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Re: Images not displayed after Campaign update
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nicolais5628580

nicolais5628580
- Adobe Campaign Standard
Already did, thanks for reaching out!

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Re: Images not displayed after Campaign update
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nicolais5628580

nicolais5628580
- Adobe Campaign Standard
We are facing the same issue with both our stage and production instance, so I'm guessing this might really have something to do with the update.

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ACS: Special characters in subject line?
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nicolais5628580

nicolais5628580
- Adobe Campaign Standard
Hey everyone,is there a possibility to use special characters (like ö or €) in the subject line of Emails in ACS? Best regards,Nicolai

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Possibility to update custom resource fields via API
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nicolais5628580

nicolais5628580
- Adobe Campaign Standard
Hello everyone,I was just wondering whether it is possible to update fields in custom resources via the API? If so, how would we proceed?Kind regards,Nicolai

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Re: Can't access DTM and Launch
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nicolais5628580

nicolais5628580
- Dynamic Tag Management
Hi Jantzen,thanks for the quick reply. I'm already assigned to a Product Profile, the same as two of my colleagues who are not facing any issue logging into Launch or DTM. Is there any other possible solution?Kind regards,Nicolai

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Can't access DTM and Launch
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nicolais5628580

nicolais5628580
- Dynamic Tag Management
Hi Support,I have been granted Access to DTM and Launch for a new customer, however, I can't log into either tool. The Launch icon states "You don’t currently have access. Contact your Experience Cloud Administrator.",and in DTM, the name of the company does not show in my list of DTM instances. Any advice?Best regards,Nicolai

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