Hi @Nirmal_Jose  the problem was related to a wrong version of com.google.gson imported by com.day.cq.pre-upgrade-tasks which was causing PreUpgradeTasksMBean component be in a satisfied state instead of an active state. Thanks for your support.

Yes, I'm.

Hi @Nirmal_Jose, thank you for helping.Yes, I'm able to find the preupgrade component under /system/console/configMgr:  But once I try accessing PreUpgrade tasks via URL it gives me 404.

We trying to upgrade from AEM 6.3.2.0 to 6.5 but we are having some issue regarding one specific step.We can not find the PreUpgradeTasks inside JMX Console as described in here: https://docs.adobe.com/content/help/en/experience-manager-65/deploying/upgrading/pre-upgrade-maintenance-tasks.html#insta...