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adithyacs86
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Can Offers be Scheduled
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adithyacs86
- Adobe Campaign Classic
Hi Team, We have a request where to schedule the offers of offer module ; which means if I have an offer to be shown to customers on a weekly basis based on certain eligibility criteria, do we have any OOTB feature to do so. We are currently having scripts to do that, but want to see if there are any other easier way like any OOTB features to help us on that. Thanks.

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Re: Unable to configure Push notification due to, GCM screen is visible rather than FCM screen
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adithyacs86
- Adobe Campaign Classic
Hi Sachin, I think you might have to just let the Mobile Apps development team know that you are using the FCM and get the project key and place it in here, should work. As it worked for me. Thanks,Adithya

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Offers Representation in multiple offer spaces
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adithyacs86
- Adobe Campaign Classic
Hi Team, This is with regards to the offer presentation at multiple offer spaces :- does that mean that the offer which is approved for multiple spaces are eligible to be presented to customers from that space. The requirement here is :- we have 10 different offer categories / folders. A A1 A2B B1 B2 B3... Now we have offer space created for Category A and Category B respectively. Suppose if I have to do the cross marketing like :- offer A1 should be visible in both offer space A and B. and vice...

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Upload a file to Shared Folders
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adithyacs86
- Adobe Campaign Classic
Hi Team, Does any one have implemented the PDF or an Excel Reports created from Adobe campaign uploading to a common shared folders / paths which can be accessible to everyone. Thanks,Adithya

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Re: Authorization or Token retrieval in getHeader request
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adithyacs86
- Adobe Campaign Classic
Hi, Yes we are able to resolve the issue, but as a work around, instead of using Authorization or token ; we have used the cookies to get the Authorization, which is working now.

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Re: Identifying long running waits/workflows
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adithyacs86
- Adobe Campaign Classic
Hi Harsha, I think we have a OOTB query monitoring jssp page (if you have installed the acx package). https:///acx/queryMonitor.jssp which will give a update of the workflows that are currently running with the PID attached for the same. Hope this helps. Thanks,Adithya

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Re: External signal problem
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adithyacs86
- Adobe Campaign Classic
So this vars.FinalFile is a variable defined in your js which is before the file collector activity and this I presume is a hard coded value or coming in from external signal, so make this variable to include * in the js code

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Re: External signal problem
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, What is the filtering condition given... If it is based on the vars. then change the variable to include * after the common parameters. Hope that helps.

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Re: Control groups in A/B winner delivery node
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adithyacs86
- Adobe Campaign Classic
Hi Buster, sorry i might be confusing you , you might be searching this element in delivery schema, but this actually belongs to nms:deliveryOperation schema, and you might have to pull this field from here.

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Re: Authorization or Token retrieval in getHeader request
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adithyacs86
- Adobe Campaign Classic
Hi , Thanks for the inputs and yes we tried the same but the URL is timing out and not hitting the server. But with https we are not getting Authorization but we are able to fetch details for Accept-Language. Thanks,Adithya

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Re: Authorization or Token retrieval in getHeader request
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adithyacs86
- Adobe Campaign Classic
Hi Manoj, we tried like this :- But as you can see the log from AC "Authorization" is not showing up any data.

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Re: Authorization or Token retrieval in getHeader request
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adithyacs86
- Adobe Campaign Classic
Hi Manoj, I have already posted both Postman and the AC logInfo we are trying to retrieve in the initial post.

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Authorization or Token retrieval in getHeader request
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adithyacs86
- Adobe Campaign Classic
Hi Team, We are trying to pull the authorization data that we are sending as a header in postman and the endpoint URL is AC jssp link (which is dynamic server page). this JSSP page we have created in Adobe campaign.But not able to request this header parameter from the request.getHeader. Rather we are able to get the data for the Accept-Language which we have given as EN as shown above in postman through the getRequest in Adobe Campaign. Requesting for an help in here on how can we request the a...

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Re: Control groups in A/B winner delivery node
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adithyacs86
- Adobe Campaign Classic
Hi Buster, I can see the link for control Group element  in here.  

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Re: Package creation from Workflow
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adithyacs86
- Adobe Campaign Classic
Hi Rey, Thank you for this example and will check by implementing this. Regards, Adithya

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Re: Package creation from Workflow
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adithyacs86
- Adobe Campaign Classic
Hi , Thanks for the inputs on this, Sure will try to work on this code and look more in the package.js. Much helpful thank you !!!

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Package creation from Workflow
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adithyacs86
- Adobe Campaign Classic
Hi, Want to know if we can create the packages from the Workflows. I know there is a standard document available :- https://helpx.adobe.com/campaign/kb/export-packages-automatically.html But need more inputs on how the code works and how can I use the code. Thanks,Adithya

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Re: Adobe Campaign Classic Rel 9187 - Users unable to access delivery analysis setting
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adithyacs86
- Adobe Campaign Classic
Hi , Can you check if the client and version are in the same build.

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Re: Database cleanup error
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adithyacs86
- Adobe Campaign Classic
Hi, I have given some inputs at other thread for the same issue, can you check if that helps anyways - https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/error-log-in-database-cleanup-ootb-workflow/qaq-p/403482

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Re: Control groups in A/B winner delivery node
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adithyacs86
- Adobe Campaign Classic
Hi Buster, I think control groups can be pulled from deliverOperation table - [operation/controlGroup] will be the link to pull from delivery schema. Thanks,Adithya

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Re: Workflow Heatmap not loading
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, May be check if you are getting data retrieval for the current dates.. If yes then i believe the heat map is not holding the data for dates beyond certain reach.

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Re: Workflow Heatmap not loading
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, Please check the weblogs once you click this report. Also see if there are any long running campaigns or workflows are pending for executions. Thanks,Adithya

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Re: Server Clear cache
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, May be I am not too sure of this cache file that you are referring here, but ideally all the temporary files will be stored in /tmp/ folder as i am aware of. Hope the link can be of any useful to you :- https://experienceleague.adobe.com/docs/campaign-classic/using/monitoring-campaign-classic/troubleshooting-toc/delivery-troubleshooting-toc/temporary-files.html?lang=en#monitoring-campaign-classic

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Re: Server Clear cache
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, may be you are referring to instance local cache clearing from the File in the tool bar, if not are you referring to the clearing the temporary or the orphan files or data from the server?

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Re: Update database stucture timeout
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adithyacs86
- Adobe Campaign Classic
Hi Saikat, We faced this issue for one of our projects - if we have stage tables getting created and the tables are not purging the way we are seeing and getting pilled up will timeout in the database updates. So, it is good to check from the backend (database) if you have the same number of tables present which is equal to the schemas showing in your instance. if there are more in the database - then I believe these tables are not purged from the Database. Thanks,Adithya

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Re: Error log in Database cleanup OOTB workflow.
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, Not sure if I am correct here, but I think clean up workflow is trying to cancel this delivery as may be the deliveries are expired. Please refer to the document :- https://experienceleague.adobe.com/docs/campaign-classic/using/monitoring-campaign-classic/data-processing/database-cleanup-workflow.html?lang=en#cleanup-of-expired-deliveries per the update statement it is trying to stop or cancel the delivery (85). Please check if these deliveries are still valid. Thanks,Adithya

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Re: Error log in Database cleanup OOTB workflow.
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, Dont think so if the deliveries exists.. Can you share the sql code that is populating in the audit log.

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Re: Error log in Database cleanup OOTB workflow.
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, At the first glance I assume the deliveries have got deleted (may be manually) where there are few entries of the same delivery id in the broad / tracking logs. Please check the tables for any entires of the shown deliveries. Thanks,Adithya

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Re: SMPP setup in Adobe Campaign classic
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adithyacs86
- Adobe Campaign Classic
Hi Greeshma, 1) Please check if any typology rules applied. 2) Also, please click the verbose mode to obtain maximum logs in your external account for the SMPP logs. And also , please cross check with the document mentioned above. Thanks,Adithya

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Re: RSS feed ETL import for adobe campaign classic
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adithyacs86
- Adobe Campaign Classic
Hi , Sorry might be my post is little late, so what we did for the RSS data load is :- 1) Load or create the field structure in Adobe OOTB xls format. 2) ftp download the xml file (the content file). 3) Using OOTB function applyXslFromFile to validate the RSS data feed. 4) Later assign the data to the array fields. 5) Insert or update array data to the table. Thanks,Adithya

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