Hi Stacey,  There is an option in Queue Details of your Request Queue project where you can assign an email address to capture requests. Down towards the bottom you'll find a section labeled "Email Queue Settings." Here you can assign a custom email box that routes to your intake queue in WF.  If yo...

Hi Tracy,  Sorry that you're having this issue. We have experience something similar when trying to upload large files (20 MB or greater, and is 20 really that big...?) What we learned is that AWS, the servers supporting WF, moved from doing a daily back up of the entire system at midnight (or some ...

HI Melanie,  I believe you are looking at this with the correct perspective of using Fusion as a automated "watch dog." Without getting into specifics, since I am unaware of how your instance is set up, the basics of building a Fusions scenario would be the following.  1) Create two separate scenari...

Hi Eric,  I believe you can't directly add a User to the People Tab. However, as soon as you add a User to an Assignment for a Task, that User is added to the People Tab (I'm sure you are already aware of this. :-)). The good news is, you can remove the User from the Task Assignment and that User wi...

Hi @Doug_Den_Hoed__AtAppStore  I like how you think! Thanks for that.

Hi MarTech Not sure what object report you're building (i.e. Project, Task, etc), but most of these already have the option to show the spelled out Status for them. You want to make sure that you are choosing "Status", not "Status Icon," "Status Equates," etc.  However, if you're not able to find th...

Hi Peggy, Sorry to ask this, but are you looking to affect a report or a calendar? If a report, you actually don't need text mode. There is an option in Tasks for "Can Start" which relates to whether a tasks is ready to work on or not (if there is a predecessor that is complete or not, or if there i...

Hi Karen,  Are you referring to Last Note and Has Notes? If so, these are pointing to the Updates Section of the Task. Any comms that occur at the Task level will populate this. Last Note can be tricky is it will only show the most recent Update conversation.  If there is another "Notes" field you a...

Hi Karen,  I'm glad the text mode worked in a Project Report. That's awesome! Based on your next two questions, I wonder if a Task Report would better for what you're trying to accomplish, as it sounds like you're doing an audit of all your Projects that have the Task named "Upload instructor materi...

Hi Karen,  Here's the good news, the basic structure of your text mode works. I'm not sure what is happening in your instance of WF, but I suspect it's something fairly easy to problem solve. Here a couple steps you can take to make sure everything on your side is set up for what you need.  1) Since...