Hi, We had an issue like the one described here, but it was patched around 2 weeks ago. Would it be possible to raise a defect for this so that we could look at this again? Thank you Katarzyna Jasiak Workfront

Hi Stephen, Can you please check the status of integration for the folders https://www.screencast.com/t/oBuZE2CDY5fl where sync process should happen (maybe syncing was paused)? We haven't noticed any issues with Box integration. I would suggest raising the ticket for our support team, so that we co...

Hi Jim, Are you using PHQ workflows? You can add any external recipient to PHQ workflow. If this recipient will be adding comments then he should get at least Reviewer role (Review&Approve role will give him an access to make a decision on a proof). Once a recipient is added to the workflow, he shou...

Hi Jim, Print proof comments was designed this way (printing only pages that have a comment/markup). We are currently looking at re-working print summary solution. I will pass your feedback regarding possibility of printing all proof pages to the appropriate team - they will investigate if we are no...

Hi Martha, Yes, you can email Workfront Customer Support (support@workfront.com). We would need some examples of proofs to identify scenarios for this private stage case (account name, proof name, owner of proof, when it was created - some basic information that would help us to find this proof and ...

Hi Martha, Stage2 reviewers&approvers should only see version2 of such proof. Could you please raise a ticket with our support team with an example of the proof in question. We would need to analyze all proofing and user's settings to understand what's happening. Katarzyna Jasiak Workfront

Thank you for raising this. A fix was released last week. You can now re-enable an option for downloading original file in proof details. Katarzyna Jasiak Workfront

I want to be able to pull data for building proof reports and metrics

I want to be able to add and manage custom fields