Hi Alison, Idea : Add ability to upload documents through email replies "https://support.workfront.com/hc/en-us/community/posts/115007074748-Add-ability-to-upload-documents-through-email-replys?page=1#community_comment_360000498214">https://support.workfront.com/hc/en-us/community/posts/115007074748...

We have struggled since the beginning of time with Workfront/Attask trying to explain to Review users that they can reply via email, but they cannot send attachments. They must log in. I'm sure others have this issue as well. There's an idea in the idea exchange but isn't getting much traction so I ...

I'm surprised this hasn't gotten more traction. This is a major issue for us. Explaining to users that you can reply, but you have to log in to upload docs seems silly and our end users always forget since they don't get any kind of indication that the attachment didn't go through. I upvoted this...

Custom statuses can be setup to equate to New, Complete or In Progress. If a Task is already in a custom status that equates to "In Progress", the system should NOT automatically change the status to "In Progress" as it is already in a custom status that represents "In Progress". This causes oversi...

Yes! We now have to turn everything single request into a Task as you can't track billable time to an Issue. Allowing new requests to be a Task immediately would eliminate a lot of unnecessary clicking and busy work. Also, it would reduce comments on the issue and the Task if the initial user did...

Oh wow - I hadn't seen this was going away yet. We use this daily for trouble screenshots and it makes things so much more convenient than having to create separate local documents. Please don't make it go away!!