This may be kind of weird, but we're a third party that pulls data on behalf of our clients, so we don't have organizational access to AdobeConsole. Or at least we don't anymore. Is there any way to get support without it?

The metrics we cannot get are what we think is client-defined metrics such as "'cm300007275_5c2d35ced0d77c24f0b93113'" if there was a more private thread, I could include more detailed information about what we're trying to get.

Hi @Jennifer_Dungan,   It says that I don't have access to the admin console https://adminconsole.adobe.com/. What can I do?

How can I contact client care?

Hi! How can I contact client care?   Also, we're working on porting to Analytics API 2.0 but for this specific client we're not able to get certain custom metrics from the API 2.0 that we get in API 1.4. 

Running a report in Adobe's version 1.4 API and I'm getting this error  400 Client Error: Bad Request for url: https://api.omniture.com/admin/1.4/rest/?method=Report.Get { "error": "max_runtime_exceeded", "error_description": "Report exceeded maximum runtime of 48 hours"  We're currently using four ...