Error code meaning --> ACTBTC-1000-400 | Community
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mansibedi
Level 3
May 10, 2023
Solved

Error code meaning --> ACTBTC-1000-400

  • May 10, 2023
  • 3 replies
  • 2915 views

Hi Team, 

 

I created a streaming Segment in CDP, Activated it to a Destination : named : Test_MyRef_GetSupportFormStart 

Set it up Incremental every 3 hours. The first full load run failed with the error code : ACTBTC-1000-400

 

Description for the Error in Monitoring is as attached. 

Is this a general Error? Because the next cycle after 3 hours of incremental activation was successful. Please suggest. 

 

 

 

 

 

Thanks,

Mansi Bedi 

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    Best answer by Tof_Jossic

    try this :

     

     ERROR CODERECORD COUNTDESCRIPTION

    ACTBTC-1101-400
    -
    An internal Platform error has occurred. The dataset does not contain any data or the dataset format is not supported. The error is Table not provisioned for dataset: 662fa11be36e4b2c9eaa1727 at abfss://gen1@sndbx2humvu6dmhho85kd7yz.dfs.core.windows.net/platform/662fa11be36e4b2c9eaa1727. To prevent this error either add data to the dataset or specify withAutoProvisionTableEnabled(true) when calling this operation. The data export parameters are flowId=8fee1f4b-5d37-4ec1-bfb8-dea6d180cc1e datasetId=662fa11be36e4b2c9eaa1727. Please check the dataset content and try again. If the problem persists, please contact customer support.
     
     
     
     
     
     

    @barry_mann This is for a different sandbox but I see no trace of that dataset (662fa11be36e4b2c9eaa1727) in our tools:

    This dataset could not be found. It either does not exist or it may have been deleted.

     

    At this stage, based on the initial error 'message=An internal Platform error has occurred', I'd advise you to reach out to the Support teams by raising a ticket. They can create an access / impersonation request to deep dive into this issue as it happens and will relay to our Engineering teams if further verification is needed.

    3 replies

    brekrut
    Adobe Employee
    brekrutAdobe Employee
    Adobe Employee
    January 10, 2024

    Can you copy and paste the error message to the thread?  The image appears to be unreadable.

      Barry_Mann
      Barry_Mann
      Level 2
      May 13, 2024

       ERROR CODERECORD COUNTDESCRIPTION

      ACTBTC-1101-400
      -
      An internal Platform error has occurred. The dataset does not contain any data or the dataset format is not supported. The error is Table not provisioned for dataset: 65ddd012460c202ca00b7782 at abfss://gen1@datalakeilv6ipb7n73a8e7p.dfs.core.windows.net/platform/65ddd012460c202ca00b7782. To prevent this error either add data to the dataset or specify withAutoProvisionTableEnabled(true) when calling this operation. The data export parameters are flowId=0f8987aa-9dfc-4f27-8c75-ba91b5bf4275 datasetId=65ddd012460c202ca00b7782. Please check the dataset content and try again. If the problem persists, please contact customer support.
       
      Tof_Jossic
      Adobe Employee
      Tof_JossicAdobe Employee
      Adobe Employee
      May 13, 2024

      @barry_mann @brekrut from the backend, dataset 65ddd012460c202ca00b7782 is a web Experience Event dataset. It is not profile-enabled and also appears to be empty.

        brekrut
        Adobe Employee
        brekrutAdobe Employee
        Adobe Employee
        May 14, 2024

        if the dataSet 65ddd012460c202ca00b7782 is not enabled for profile this would explain the dataflow error message. The error message does indicate it was enabled for profile at one point. 

         

        I would open a ticket with support as this dataSet is not part of the UPS and the export dataflow is expecting this dataSet to be present.

        Barry_Mann
        Barry_Mann
        Level 2
        May 13, 2024

         

        brekrut
        Adobe Employee
        brekrutAdobe Employee
        Adobe Employee
        May 13, 2024

        Can you please provide the details for dataSet

        65ddd012460c202ca00b7782.

         

        I am curious if this is the Profile Export or Snapshot dataSet in the Adobe RTCDP environment.

        Tof_Jossic
        Adobe Employee
        Tof_JossicAdobe EmployeeAccepted solution
        Adobe Employee
        May 14, 2024

        try this :

         

         ERROR CODERECORD COUNTDESCRIPTION

        ACTBTC-1101-400
        -
        An internal Platform error has occurred. The dataset does not contain any data or the dataset format is not supported. The error is Table not provisioned for dataset: 662fa11be36e4b2c9eaa1727 at abfss://gen1@sndbx2humvu6dmhho85kd7yz.dfs.core.windows.net/platform/662fa11be36e4b2c9eaa1727. To prevent this error either add data to the dataset or specify withAutoProvisionTableEnabled(true) when calling this operation. The data export parameters are flowId=8fee1f4b-5d37-4ec1-bfb8-dea6d180cc1e datasetId=662fa11be36e4b2c9eaa1727. Please check the dataset content and try again. If the problem persists, please contact customer support.
         
         
         
         
         
         

        @barry_mann This is for a different sandbox but I see no trace of that dataset (662fa11be36e4b2c9eaa1727) in our tools:

        This dataset could not be found. It either does not exist or it may have been deleted.

         

        At this stage, based on the initial error 'message=An internal Platform error has occurred', I'd advise you to reach out to the Support teams by raising a ticket. They can create an access / impersonation request to deep dive into this issue as it happens and will relay to our Engineering teams if further verification is needed.

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