"error": "missing parameter(s) 'tenant'" at Customer Dashboard | Community
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misterocean1112
misterocean1112
September 23, 2020
Question

"error": "missing parameter(s) 'tenant'" at Customer Dashboard

  • September 23, 2020
  • 2 replies
  • 2323 views

Hi Team,

I followed the codelab tutorial to setup Customer Dashboard and it returns 0 profiles. The specific error in the console is :

"error": "missing parameter(s) 'tenant'"

 

We have followed the steps in the document and have entered the ACS tenant.

Our ACS Sandbox is of the following format : https://xxxxxxx.campaign-sandbox.adobe.com/

 

Can anyone please advise on why our tenant is not recognized?

S

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2 replies

H
Adobe Employee
harpreet_ahluwaAdobe Employee
Adobe Employee
September 23, 2020

Add following in the .env file when the app is not running -

CAMPAIGN_STANDARD_TENANT=xxxxxxx.campaign-sandbox.adobe.com 

D
Adobe Employee
duynguyen_adobeAdobe Employee
Adobe Employee
September 23, 2020

hi @misterocean1112 - does the same call return profiles if you make a normal API call using the same tenant? For example:

 

curl -X GET https://mc.adobe.io/<ORGANIZATION>/campaign/profileAndServices/profile \ -H 'Content-Type: application/json' \ -H 'Authorization: Bearer <ACCESS_TOKEN>' \ -H 'Cache-Control: no-cache' \ -H 'X-Api-Key: <API_KEY>'

 

N
navin_kumar0601
Level 4
April 14, 2021

I  had similar issue and tried as you mentioned @duynguyen_adobe  with Postman and got following error

 

{
    "error_code": "503020",
    "message": "Could not read the profile"
}
D
Adobe Employee
duynguyen_adobeAdobe Employee
Adobe Employee
April 14, 2021
@navin_kumar0601 - could it be that the tenant value you are using is not correct? and verify the tenant name with Campaign techops?
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