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Community Q&A Coffee Break, February 8th 8 am PT with Adobe Campaign experts Arthur Lacroix, Sr Product Marketing Manager, Madhupriya Gupta, Product Manager & Bruce Swann, Principal Product Marketing Manager

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Administrator

1/17/24

Join us for the next Adobe Campaign Standard Community Q&A Coffee Break! 

  Thursday, February 8th from 8am - 9am PT 

We'll be joined by Adobe Campaign experts: Arthur Lacroix (@ArthurLacroix), Senior Product Marketing Manager, Madhupriya Gupta (@Madhupriya), Product Manager and Bruce Swann, (@btswann), Principal Product Marketing Manager. In this AMA (Ask Me Anything)- like event, the experts will be logged in and ready to answer any of your questions related to topics discussed in the Adobe Campaign Standard Customer Webinar on Product Update & Overview scheduled for February 1st, 2024.

 

How to participate?

  • Add your Questions below by Replying to this thread. 
  • Begin your Question with our hosts' Community Usernames: @ArthurLacroix@Madhupriya and @btswann.
  • Stand-by to watch the page as the experts weigh in during the hour, so that you can:
    • Clarify your questions
    • Ask follow up Qs and provide additional details
    • See Questions posted by other Community members to up-vote those that you find interesting
    • Discuss further with your Campaign Community member peers 

Meet the Experts

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Bruce Swann is a Principal Product Marketing Manager for Adobe Campaign, focused on marketing and product strategy for Adobe Customer Journey Management solutions. He has over 20 years’ experience working with digital marketing disciplines like web analytics, social media, mobile marketing and email marketing, as well as marketing and CRM technologies, including marketing automation, predictive analytics and marketing resource management.

 

 

arthur.jpgArthur Lacroix is a digital marketing and omni-channel campaign management expert. At Adobe, he is responsible for Adobe Campaign go-to-market strategy, the best-in-class cross-channel orchestration engine. He is focusing on helping enterprise to move to the cloud to improve the performance, automation, agility, security and cost of the application. Expert on data, he is addressing how to use it to orchestrate and deliver meaningful experiences throughout the customer journey.

 

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Madhupriya is responsible for product strategy and customer success. She has 10+ years of experience in technology industry and has worked across Product Management, Software Development and Business Development roles in B2B companies. She has extensive experince in building and scaling enterprise products from scratch.
 
 
 

Something already coming to mind?

Add your related questions below any time before or during the Coffee Break on Thursday, February 8th, when you can watch the page and be ready to add follow-up questions and discuss further with other community members!

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Employee

2/8/24

Hello and welcome! Please let us know your questions about Adobe Campaign Standard, whether it be roadmap, transition, timing, etc. 

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Employee

2/8/24

Good morning/evening, everyone! What do you hope to learn or gain from today's chat?

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Level 1

2/8/24

Hi Everyone, anyone has the link to the event? I'm not able to join. Thanks!

I was also thinking this but then wasn't sure if actually this isn't a live event but a place to ask questions and have them answered on the page? Perhaps someone from Adobe can confirm? 

Hi, 
This is the event page. This Coffee Break is a chat event so, please feel free to drop your questions here in the chat. 

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Level 1

2/8/24

Hi there, I had a question around the Connector between Adobe Campaign Standard and Dynamics 365. Will this be compatible with Adobe Campaign V8 and will it be part of the migration? 

Ah wonderful! Will this be handled as part of the transition Adobe side to set this up in Adobe Campaign V8? 

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We haven't decided on Dynamics 365 connector migration yet. Its not being widely used. So would be able to access better at the time of migration of instance requiring this feature.

Sorry just to clarify does that mean the connector will continue to be used in V8 or is that to be determined? And are you saying it will be assessed depending on our instance who will be handling the setup of this in V8? 

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It would not be supported via automated migration script. We would be able to suggest migration steps as we are closer to migrating the instance requiring the Dynamics 365 connector.

Thank you for confirming, that is useful for us to be aware of

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Employee

2/8/24

Good morning - what ACS features are in the AC v8 roadmap? Does Adobe PM have a planned release date for multilingual mkt/transactional emails?

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ACS features such as Dynamic Reporting, Centralized branding, Delivery Alerting, are already being built on Campaigns v8. Feature such as Multilingual support, A/B Testing, Transactional messages are in roadmap. We don't have the release date yet. But would communicate as soon as we are closer to completion.

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Level 1

2/8/24

I have 2 questions around specific ACS workflow activities such as External API, or the way External Signal works without variables coming from an End activity payload. 
1) I assume those activities will exist in the new v8 UI to allow an automated migration from ACS to v8
2) Once migrated to v8, will those activities be available in the desktop version of v8, or will they be working only in the web UI?

Almost all activities will be supported in AC- Web UI. The activities supported in Web UI are being prioritized for Marketer Persona first and you would see all in Web UI being GAed on 14th Feb 2024. Next we are going ahead with activities that typically required more technical knowledge and would be supported on AC- Web UI soon.

 

Support for all activities will be available in desktop version of v8.

 

Almost all activities are being supported in v8 and hence all the workflows will be automatically migrated and work as expected in v8.

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Level 2

2/8/24

Hello there.

How long will it take, for objects created in the web UI, to be synced with ACC rich client and vice versa?

Its almost like a near real time sync. You will have to save the object in Web UI or console to be able to use it in a different interface.

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Level 2

2/8/24

Will the ACS Experience Cloud Triggers still be available in V8 UI too?

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Administrator

2/8/24

Thanks @btswann@Madhupriya & @ArthurLacroix  for taking out the time today to answer our queries. This was supremely helpful! 

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Level 1

2/8/24

Unfortunately I wasn't able to attend this meeting. Do you have a recording link you can send.

 

Thanks,

 

- Mark

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This Coffee Break is a chat event and this is the event page. So, you can refer to the conversations above to catchup on the event.  

Thanks!

 
Event has ended
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Event starts:

Feb 08, 2024 - 08:00 AM (PST)

Event ends:

Feb 08, 2024 - 09:00 AM (PST)

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