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Segments populates data but the traits shows no data


Level 1


I have a segment that is based on two rule-based traits. The segment are populating data but when I look at the traits separately, they show 0 data. How is that possible? 

1 Reply



Hi emmam,


Please create a ticket for the same so that someone from AAM team can help because we need furhter details to troubleshoot this concern.

To open a ticket email your issue to  


Thank You

Prabhat Upadhyay