Merging of leads is triggering smart campaign twice We are coming across the following issue:
A new lead, lets call him John, is created as a result of completing a form.
When that form is completed a new known lead, John, is created if the lead does not exists yet.
A field on the form, Requirements, is updated everytime the form is completed (no blocking updates)
A smart campaign is then triggered to create a SF task, based on the creation of a new lead, the filling out of the form, or the changing of the field Requirements.
A second duplicate lead for John is then created, we do not know how though because the Merge Lead activity record does not specify (or does it?).
The leads are then merged, which then triggers the smart campaign, because a new lead has been created and the Requirements field has been changed from NULL to having a value, even though it is the exact same value as before.
How can the smart campaign be avoided from triggering twice for the same Requirements value?Keep in mind the smart campaign must run ev