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Hi there,is there a way to check if a certain program exists in Marketo, or get a list a programs that are in a Marketo instance?  I've looked through the Marketo WSDL and it appeaers that there arn't and calls that could do this? Thank you.

We are attempting a marketing preference center as an alternative to a full opt out. We have a subscription form where clients/prospects select a check box from a form to select that mailing as a preference AND in doing so sets a specific Mkto field to true from the form which then changes the data value in Salesforce. What I am finding is that I can not use two triggers in the campaign; Marketo seems to view these as OR. Wondering if anyone has any other suggestions?

We set up our first poll yesterday and I can see that four people participated. But, for the life of me, I cannot find the results of the poll itself. Probably such an easy answer, sorry!Thank you for the help!

If I have a drip campaign where I send an email then have a wait step of 1 month then send another email. Will the 2nd email be sent exactly 1 month later (ex. May 1 then June 1 or June 1 then July 1)? Or does a month always equal 30 or 31 days?

We have a standard question that most of our web forms ask "Would you like a representative to contact you?" I plan to create this field in Salesforce but SFDC has a field name character limit. I was instead planning to call it something abbreviated in Salesforce, and then was hoping I could expand it in Marketo to the full question, but I don't see how it can be done. I haven't created the field in Salesforce yet and the answer to this question will determine what I do. Is this possible? I would imagine it is, since it's a standard practice. Thanks

Hello all,At my company, we have an internal call prospecting team (similar to the Marketo SDRs) and we have linked their software (it's homegrown) to our Marketo instance so that when they complete a call, it triggers an email in Marketo, via the API, based on the call outcome (left voicemail, spoke to contact, etc.)My goal is to be able to meet with their manager and give him an activty report every day that is very similar to the website activity report. I'd like to be able to show him here are all of the leads that opened any of these emails (there are 6 versions total) and here are any clicks. Again, I want it to be like the website activity report so that he can see the lead name and his team can review this information as they prepare for their calls that day.I've been trying to find a way to do this with the Analytics tab, to know avail, so I thought I would ask and see what genius can be shared here!Thanks,EmilyPlease note that we do not have the revenue cycle modler in our in

I am experiencing an issue with information I enter/change on a lead's record randomly not saving. For instance, I put information in Person Notes, close the record, then come back to find none of the information is saved. I've tried waiting several minutes, flipping back and forth between tabs before leaving, etc and I still have the issue. I see this on both custom fields and standard defaul fields. I opened a ticket awhile ago and received the above suggestions that aren't working.Has anyone else expereinced this? If so, how did you correct?

A few weeks ago, we deployed and configured Sales Insight and our Lead Scoring. And for several days, stars and flames beautifully projected themselves to our team. As new leads came to us from our website and marketo forms, the priority and urgency seemed to work.  Also, when we deployed sales insight and lead scoring, we carefully followed all the steps from Marketo’s help articles, best practices, and other materials.  However, we came back from the weekend and all flames are now gone for EVERY single lead we have --- including new ones that come in.  The stars (lead score) are still visible.Lead scoring is still occurring. But the “Urgency Value” field from Marketo to Salesforce is also now empty across old and hot new leads.  Again, all Flames are also gone – empty.Our settings under Marketo > Admin > Sales Insight > Scoring Fields are configured to the following:Stars: Lead ScoreFlames:  Behavior Score From my understanding, the Flames are calcul

When can I activate my campaigns? I have a 1."Send Email", 2. "Open Email", 3. "Unsubscribe". If I click the activation button on the Schedule tab, will it affect the other activations? (ex. if i activate the "Open Email", will it affect the "Send Email" or the Unsubscribed"?)

All, I am trying to map a couple custom fields (from Marketo) into Salesforce.com. Does anyone have a for dummies gudie to that effect? Thx,Gio 

The Ideas that I and others submitted at the first of the year still have a status of "New".  I spoke with Cheryl about this at the Summit and she said that there was a glitch in the Community where they couldn't access the Ideas and/or update their status at that time.  However, I would think that they would have gone back and caught up on those by now. There are a lot of good Ideas out there that should be reviewed.

We have a list of companies and we want to pull the number of people for each company in Marketo - as there is no report based on "by company," how would you go about pulling this?   Thanks in advance!

I am contractual obligated to inform my customers when our product goes to end of support.  I would like to do this using a Marketo email blast.  Was wondering if this could be considered an operational email allowing us to remove the unsubscribe.  Will we still be in compliance with CanSpam?  Are there best practices?  etc.

We have created a fairly large drip campaign for our Sales team. The campaign is made up of three stages, and leads will be "check out" of the campaign, depending on whether the Sales team is able to contact them. Our campaign is setup so that once the Sales team "checks out" a lead, they cannot check them back into the drip campaign. The Sales team has mentioned wanting the option to check them back into the campaign. Does anyone know if this is possible? Thanks! Andrea

Our emails contain embedded links. We've noticed that the marketo tracking links are appearing in our emails next to the embedded links. Has anyone experience something similar? And how did you solve it? Thanks in advance! Andrea

Hi all,So we are starting to work with Partners more in events and some programs. We are trying to map out how we will take in those leads differently (both strategic and channel partners) than our own leads.Does anyone have insight or examples of how they do this in other companies? And also how we can see the influence of our reach and the partners' in reports?I know some people use Workspaces but could segmentation work?Thanks!

We would like to create custom progression steps for one of our campaigns. How can I do this in Marketo? Thanks in advance! Andrea

My email performance report for some programs show the correct amount of sent, delivered, opened, and so forth, but with almost no clicks. But when I look in the program I have a lot of clicks (progression stage trigger on click in email). E.g. the email report shows 17 clicks, but 169 people filled out the form behind the link. Does anyone have an idea what this could be?

Loved seeing the updated, mobile friendly Marketo interface. Just wondering if similar plans are in motion for the community.

Hello,I'm embedding a Marketo form on a non-Marketo page, but the "Sign up" button appears to be shifting right about 10 pixels even though it is left aligned. It looks like a blank label ID is causing the issue, but the label section in marketo is empty. Any suggestions on how to remove this issue?

We have a very peculiar situation on our hands, and we are wondering how we could best prevent something like this from happening again.  We have a user that has signed up repeatedly for our product. Each time he signs up, he uses different info but his email address is the same. So this lead has been flagged in the "Possible Duplicates" list.  However, this doesn't prevent him from going through our drip marketing campaign each time he signs up. Is there a way for leads that are possibly duplicates of an existing lead to be prevented from going through a flow? This flow is triggered whenever someone signs up. Thanks in advance! Andrea

Four years ago, I began marketing enterprise consulting services after spending the prior 10 years in B2B enterprise software marketing. During this time, I've come to believe that the number of leads generated--in a B2B enterprise consulting enviornment--is a terrible proxy for whether our markting department is performing well. Here's why:We generate an average of 300 names/suspects/potential leads per month through an agressive combination of paid, earned and owned media. Yet over the past 3 years, only one of these leads has genereated a closed/won opportunity in excess of $15,000. In spite of this "low conversion rate," our consulting business has been growing quickly pver the same timeframe. Why?I believe these 300 new "leads" per month are helping us open, accelarate, and close pipeline. But here's where I'm stuck: how do I measure this? Specifically, the degree to which leads generated and nurtured by our paid, owned and earned media help open, accelerate, a

As a new user, there are so many steps and considerations to pre-plan for I was hoping someone had a suggestion for a cheat-sheet or checklist to make sure we have everything covered before starting to program.

I am missing the comment field after a couple of test forms completion passes.  I have progressive profiling enabled but I have the comment box unchecked, yet when I go to fill the form out for the 3rd time of testing, the comment box is missing now from the form on the landing page.  Any ideas as to why this would happen?

We are currently working on creating a drip campaign for our Sales team to use to get in touch with new signups. I have a question about the last step of our campaign. This last step entails one last email from Sales to our new signups, to gauge their interest in our product. New signups will only receive this email if they haven't made contact with our Sales team yet.We would like the email to give signups the opportunity to do the following:*If they are no longer interested in our product, let us know.*If they are still interested, but are too busy, indicate so and we will get back to them in the near term.*If they are interested, setup a demo time with our Sales team. These three opporutunites will link to their corresponding text in the email. If they are no longer interested, we want to remove them from the flow. They will indicate that they are no longer interested by clicking that link. Can we set it up in Marketo so that clicking linked text in the email removes them from the f