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I understand that Marketo has a way to track opens, but we've been getting feedback from our lead gen team that many of them never heard of us and deny they even received an email.I'm well aware that during the call, we need to be able to train our lead gen specialists to avoid being the least bit presumptuous, but I just wanted to see if anyone else has had similar results with opens.Thanks,JK

Hi. We are attempting to set up another domain on our 1 Marketo account. We do not have workspaces/partitions. I know that the munchkin code does NOT share cookies between the domains but I cannot seem to find any information on how the unsubscribe pages work - I assume I will just create another unsubscribe page for the second domain? What is the best way to keep the leads from domain 2 out of domain 1's smart lists? Would it be a hidden lead source field on the forms or the referring URL for anonymous leads? If you can share anything that would be affected by using 2 domains that I have missed, please share!

Our sales reps are having issues with gmail plug-in tracking when they use it to send an email to multiple leads at one time. Only the first lead's activity is tracked in it's record, the activity is missing on all other lead's records.Is anyone else experiencing this? If so, do you have a solution, or is plug-in unable to track to multiple recipients at one time? Thanks much! 

Is it possible to filter out certain prospects to prevent them from receiving one email within an engagement program? For instance, I have a group of 10 emails that are running within an engagement program. I want to filter out one group of people (everyone who fills out a form in a specific way) in order to prevent them from receiving 1 of the 10 emails, but still ensure they get the other 9. Is the answer to this that I should create another engagement program for everyone I don't want to receive that specific email, or can I filter within engagement programs?Thanks,  Steve

Hi AllI'm a little confused as I often encountered many statuses as follows, reading Deep Dive:   -  1) program status   -  2) progression status   -  3) lead statusCan anyone explain the exact differences between them?And are there any other type of status I should keep in mind?Wondering if (1) & (2) are the same and (2) is the old expression as I think I can find it in oldarticles.Pls adviseTad 

Hello there, we are trying to figure out a way to clean our database in Marketo and salesforce.  First off, how do I automate the process in Marketo, and does it sync and automatically dedupe in salesforce as well? Or should I start in salesforce and will it sync back with marketo? Help! 

I currently have a Marketo campaign running that is synced to a SFDC campaign. When invitees register for the event, they are suppose to be added to the SFDC campaign. However, when invitees register, the following error occurs in Marketo:In researching this problem in the Community, it seems that the lead status has to "match up" to whatever the campaigh has. But I'm just not sure how to do this. Any advice?Thanks in advance! Andrea

Hey all,As part of a notification about a change in a lead's lifecycle stage (say, going to MQL), I'm sending out alerts to the lead owner and a few other interested parties.  An ask on these is that I provide, say, the last 5 activities (could be interesting moments or activity) as part of the email.  I see how I can include the last activity, but I can't see any way to show more than just the last.Any way to get that done?Thanks,Damian

I'm noticing there are a lot of ISPs in the "Inferred Company" field. I send a report to the sales team every week with information on the most viewed pages for anonymous leads so they can target by company. I try to take as many ISPs off as I can but some always fall through the cracks. Does anyone have best practices for limited ISPs in this field?

Hi,I'm new to Marketo and trying to setup the Munchkin Code on our site. The article provided by Marketo (https://community.marketo.com/MarketoArticle?id=kA050000000KyqXCAS) instructs us to place it right before the </body> tag. Usually these types of codes go before the opening <body> tag, so I'm a bit confused. Also, our website is hosted/coded by Digital Insight, so we only have access to editing small content blocks. Could I place the code at the end of the </div> content block that I can edit, or do I need to have someone at Digital Insight place it before the </body> tag (is there a difference?)

Is there a way to bulk-edit landing pages? We edited an LP template and it affected dozens of LPs.

Is there a way to set up scoring so that the Lead Score shown in CRM is a total of the Behavior Score + the Demographic Score

I've linked a SFDC campaign to a Marketo campaign that I am currently running. The smart campaign contains the step Change Status in SFDC Campaign for those who register for the event. The campaign is setup to prevent those invited from being added to the campaign. However, all leads were added to the campaign when they were invited! I do not see a logical reason why this happened - does this happen automatically since the campaign was synced with the SFDC campaign at the Marketo program level?Thanks in advance! Andrea

I was curious if anyone else has had Marketo remove the cleanup of information after 90 days from their account, and if so, how much did it slow down your processing? We are thinking about requesting that we are opted out of that cleanup, but have been warned that it could cause a severe slow-down of our system. Just wanted to check and see what experience other people had with this.Thanks!

Hi everyone,I am working on setting up a scoring system for multiple products, and we are creating a custom score field for each category. My big question is - is there any way to configure Sales Insight so that the reps can have a way to see what product all the stars and flames are assosiated with? 

Hi Marketopeeps! I’d like to make a single flow that encourages one user (the Lead in this case) to connect to another user (represented by properties on the custom action called to start the Lead in the flow).  We’re doing this so that we can run a drip campaign of reminders and incentives to connect, for each user to whom we’re encouraging the Lead to connect.  We should be able to generate each campaign from a single Flow, but allow more than one copy of the campaign to be running at the same time and for starting and stopping them independently, so we only have one set of emails to update when running A/B tests or changing content. Example: User A invites User B to connect. B receives email reminder 1 of 3 to connect to A. User C invites User B to connect. B receives email reminder 1 of 3 to connect to C.B connects to C. (Emails reminding B to connect to C stop. Emails reminding B to connect to A continue)B receives email reminder 2 of 3 to connect to A.B receives email reminder

Hi there, Is there a way to dynamically change a link (in the case of a broken or erroneous link) after a campaign has been sent out? Thanks!Elizabeth 

I have two flows with the same overall goal, but using different strategies.I want to compare performance between the two, by randomly allocating new leads to either one or the other. How can I do this using rules or the API? I need it to be automatic, rather than needing to go into the UI and select things each time. 

Happy new year Marketo nation!I have a quick question on you are handling adding new content to an exisinng engagement program.I have an engagement program in which the order of the emails matter (it's an on-boarding series): Email 1Email 2Email 3Email 4 Say, after some testing I decide that I need another email between Email 1 and 2, like this: Email 1Email 1.5Email 2Email 3Email 4 But, given how the engagement program works, if I bring Email 1.5 it into the stream, then the leads who have already received Emails 2 - 4 will be recieving Email 1.5 at the next cast - which I don't want to happen because the order of the emails matters in this case.How are you guys handling situations like these?I don't want to add content to the engagement program inside of programs.Should I start a new stream with the new email and send all new leads into the new stream and let the old stream exhaust?

Hey! So I noticed a large spike of new leads Dec 23rd which really threw me off. So I pulled them into a list and noticed that they are all original source type = sfdc, however many are from back in 2012 up to present. How did they suddenly sync over? Any ideas?Thanks!

I recently did a mass duplicate merge in SFDC using RingLead. I wanted to create a smart list that identified all the leads that were impacted that day. Since there is a line item in the activity log that says it had merge activity I figured there must be way to get all of them. But so far i can't figure it out.  There's no attribute in the "Data Value Changed" filter nor an Activity Type filter. Suggestions?  Here's an example of the activity log of a record that was impacted - I'd love to be able to say "tell me all those that had activity type of Merge Leads on 12/23/14": 

What is a good guideline for size of the test group? My smart list is approximately 80k people. Is 5% (4,000) too low for a test group? Would appreciate any benchmarks or best practices that people have used. Thank you.

Hi all​Because I want to get the specified lead ID's activities, I am using REST Get Lead Activities API.But this API is different from SOAP's same name API.This REST API get from the specified list, and can not get the specified lead ID's activities.So I make a temporally list and add one lead that I want to know via REST Add Leads To List API.Finally I call REST Get Lead Activities API, But activities  is empty.Why? Please give me an advice. My REST Get Lead Activities API response{\"requestId\":\"1174d#14a910daead\",\"success\":true,\"nextPageToken\":\"N5LAWGHOKLWKW45TH3XPOU7SHMQZX44QP3LJWPFHQRVCWDZED7TQ====\",\"moreResult\":false}"

I am attempting to filter on a list of all free email domains.The list contains about 3,600 values and I get this message when I attempt to save the filter:I know I can get around this by creating multiple filters - but out of curiosity does anyone know what the limit is?

Hello,My text version of an email is missing the snippet I added. How do I make the snippet appear in the text version of the email?Any suggestions would be extremely helpful! Thank you!