Workfront Experts on Best Practices for the Adobe Business Platform Migration | Community
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jon_chen
Community Manager
jon_chenCommunity Manager
Community Manager
April 26, 2024

Workfront Experts on Best Practices for the Adobe Business Platform Migration

  • April 26, 2024
  • 13 replies
  • 10109 views

May 29th, 2024

 

We are happy to welcome McKay White and Rexx Madsen from our Technical Support Engineering team at Adobe for an AMA session about best practices for the Adobe Business Platform Migration.

 

Our experts:

  • McKay White and Rexx Madsen are Technical Support Engineers at Adobe

 

How this AMA works:

  • This thread will open on Wednesday, May 29, for you to start submitting your questions.
  • Reply to this post with any questions you have for our Experts. They will reply to as many of your questions as possible. 
  • After the AMA is over, the thread will be locked for new replies, but it will remain visible as a resource. 

    13 replies

    Show previous replies
    E
    EmmaG13
    Level 4
    May 29, 2024

    @mckaywh @rexxma 

     

    I just wanted to check. If we continue to have SS) on Workfront - that you can access Workfront without having been added into the Admin Console. 

     

    We have a set number of licenses for the users that are Project Owners / Team Members - these people will be added into the Admin Console.

     

    However anyone across the organisation can access the system using SSO to put in a request.

     

    I want to check that this will still be the case, i.e. To put in a request you do not need to first be added into the Admin Console (I note your comment regarding bi-directional).

     

    Thank You

     

    Emma

     

     

    M
    Adobe Employee
    McKayWhAdobe Employee
    Adobe Employee
    May 29, 2024

    In order to access Workfront, a user must first be assigned to the Workfront product profile in the Admin Console. If you want users to get added to Workfront automatically, you'd need to set up something like AD Sync or a UMAPI integration in the Admin Console as Rexx mentioned in an earlier thread here. 

      E
      EmmaG13
      Level 4
      May 29, 2024

      Thank you

      L
      lmcintron
      Level 2
      May 29, 2024

      We don't use the Workfront email option when a new user is setup in Workfront.  How do I assign a password to an external user that I have added to Workfront?

       

      M
      Adobe Employee
      McKayWhAdobe Employee
      Adobe Employee
      May 29, 2024

      When the user is migrated to the admin console (or when you add a new external user) they will receive an email from Adobe with a link to finish setting up their profile and set a password. Admins will no longer set passwords for users - users will set their own passwords. 

      Y
      YinMe
      Level 2
      June 3, 2024

      Our internal users will use SSO. Are they going to receive this email when we migrate them to the admin console? If so, it will be confusing to the users.

        jon_chen
        Community Manager
        jon_chenCommunity ManagerAuthor
        Community Manager
        May 29, 2024

        The Coffee Break is now OVER. Thanks for attending, asking your questions, and a big shoutout to @rexxma and @mckaywh for standing in as our Adobe Business Platform migration experts! Be sure to stay tuned for future Coffee Breaks on the Workfront Community.

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          ChristinaJay
          ChristinaJay
          Level 4
          July 15, 2025

          Jon - is there a recording of this anywhere that can be watched?

           

          Thanks!

          NicholeVargas
          Adobe Employee
          NicholeVargasAdobe Employee
          Adobe Employee
          July 15, 2025

          @christinajay Community Coffee Breaks (Ask Me Anything) are text-only so there is no video. Think of these events as a Reddit-style thread where you ask questions and during the 1-hour window in which the event is "live," experts will answer in the order in which they were submitted. Hope that helps to clarify things! 

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