Sandbox access request | Community
Skip to main content
C
CBSIMP
Level 3
September 21, 2023
Solved

Sandbox access request

  • September 21, 2023
  • 1 reply
  • 2276 views

Hi,

I am getting an error where it says no sandbox enabled for this user even though the profile has sandbox as a product feature.  Is there any issue here?

Thanks

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Tof_Jossic

@cbsimp Hello! In case you are checking in the Admin Console, can you make sure you (or an Admin) check in the AEP permissions section (within AEP UI) to verify your user does have a role applied that contains the necessary sandboxes? Please see https://experienceleague.adobe.com/docs/experience-platform/access-control/home.html?lang=en 

 

 

1 reply

Tof_Jossic
Adobe Employee
Tof_JossicAdobe EmployeeAccepted solution
Adobe Employee
September 22, 2023

@cbsimp Hello! In case you are checking in the Admin Console, can you make sure you (or an Admin) check in the AEP permissions section (within AEP UI) to verify your user does have a role applied that contains the necessary sandboxes? Please see https://experienceleague.adobe.com/docs/experience-platform/access-control/home.html?lang=en 

 

 

C
CBSIMPAuthor
Level 3
September 22, 2023

Hi @tof_jossic 

 

It still doesn't seem to work.  I am getting the same error. 

 

Thanks

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity Advisor
Community Advisor
September 25, 2023

Hello @cbsimp 

 

Check if the group is assigned to that user profile.

Manoj     Find me on LinkedIn
Terms & ConditionsAccessibility statement

Loading footer...