Permission to view AI scoring data in Profiles dashboard | Community
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Level 4
April 6, 2026
Question

Permission to view AI scoring data in Profiles dashboard

  • April 6, 2026
  • 0 replies
  • 4 views

In AEP - Profiles/Overview there are these two widgets:
Customer AI scoring summary
Customer AI distribution of scores

Nothing is displayed, but a message saying: "You don’t have permission to access this feature.
Permission needed: view-is-customer-ai, manage-is-customer-ai
"

What are these two permissions and how can they be granted? I checked under Administration/Permissions but couldn't find anything of the sorts. Adobe documentation didn't help either.

Thanks.