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mansibedi
Level 3
Mai 10, 2023 3:05 PM UTC
Beantwortet

Error code meaning --> ACTBTC-1000-400

Hi Team, 

 

I created a streaming Segment in CDP, Activated it to a Destination : named : Test_MyRef_GetSupportFormStart 

Set it up Incremental every 3 hours. The first full load run failed with the error code : ACTBTC-1000-400

 

Description for the Error in Monitoring is as attached. 

Is this a general Error? Because the next cycle after 3 hours of incremental activation was successful. Please suggest. 

 

 

 

 

 

Thanks,

Mansi Bedi 

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    Tof_Jossic
    Tof_JossicAntwort
    Adobe Employee
    Mai 14, 2024 10:42 AM UTC

    try this :

     

     ERROR CODERECORD COUNTDESCRIPTION

    ACTBTC-1101-400
    -
    An internal Platform error has occurred. The dataset does not contain any data or the dataset format is not supported. The error is Table not provisioned for dataset: 662fa11be36e4b2c9eaa1727 at abfss://gen1@sndbx2humvu6dmhho85kd7yz.dfs.core.windows.net/platform/662fa11be36e4b2c9eaa1727. To prevent this error either add data to the dataset or specify withAutoProvisionTableEnabled(true) when calling this operation. The data export parameters are flowId=8fee1f4b-5d37-4ec1-bfb8-dea6d180cc1e datasetId=662fa11be36e4b2c9eaa1727. Please check the dataset content and try again. If the problem persists, please contact customer support.
     
     
     
     
     
     

    @barry_mann This is for a different sandbox but I see no trace of that dataset (662fa11be36e4b2c9eaa1727) in our tools:

    This dataset could not be found. It either does not exist or it may have been deleted.

     

    At this stage, based on the initial error 'message=An internal Platform error has occurred', I'd advise you to reach out to the Support teams by raising a ticket. They can create an access / impersonation request to deep dive into this issue as it happens and will relay to our Engineering teams if further verification is needed.

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    9 Antworten

    brekrut
    Adobe Employee
    brekrutAdobe Employee
    Adobe Employee
    Jan. 10, 2024 4:09 PM UTC

    Can you copy and paste the error message to the thread?  The image appears to be unreadable.

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      Barry_Mann
      Barry_Mann
      Level 2
      Mai 13, 2024 1:09 PM UTC

       ERROR CODERECORD COUNTDESCRIPTION

      ACTBTC-1101-400
      -
      An internal Platform error has occurred. The dataset does not contain any data or the dataset format is not supported. The error is Table not provisioned for dataset: 65ddd012460c202ca00b7782 at abfss://gen1@datalakeilv6ipb7n73a8e7p.dfs.core.windows.net/platform/65ddd012460c202ca00b7782. To prevent this error either add data to the dataset or specify withAutoProvisionTableEnabled(true) when calling this operation. The data export parameters are flowId=0f8987aa-9dfc-4f27-8c75-ba91b5bf4275 datasetId=65ddd012460c202ca00b7782. Please check the dataset content and try again. If the problem persists, please contact customer support.
       
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      Tof_Jossic
      Adobe Employee
      Tof_JossicAdobe Employee
      Adobe Employee
      Mai 13, 2024 2:05 PM UTC

      @barry_mann @brekrut from the backend, dataset 65ddd012460c202ca00b7782 is a web Experience Event dataset. It is not profile-enabled and also appears to be empty.

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        brekrut
        Adobe Employee
        brekrutAdobe Employee
        Adobe Employee
        Mai 14, 2024 1:01 PM UTC

        if the dataSet 65ddd012460c202ca00b7782 is not enabled for profile this would explain the dataflow error message. The error message does indicate it was enabled for profile at one point. 

         

        I would open a ticket with support as this dataSet is not part of the UPS and the export dataflow is expecting this dataSet to be present.

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        Barry_Mann
        Barry_Mann
        Level 2
        Mai 13, 2024 1:10 PM UTC

         

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        brekrut
        Adobe Employee
        brekrutAdobe Employee
        Adobe Employee
        Mai 13, 2024 1:13 PM UTC

        Can you please provide the details for dataSet

        65ddd012460c202ca00b7782.

         

        I am curious if this is the Profile Export or Snapshot dataSet in the Adobe RTCDP environment.

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        brekrut
        Adobe Employee
        brekrutAdobe Employee
        Adobe Employee
        Mai 13, 2024 2:54 PM UTC

        The error message is interesting because the activation dataflow will look at UPS enabled dataSets.

         

        Was dataSet 65ddd012460c202ca00b7782 enabled for profile initially and then removed from profile?

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